-
Pillows could be thicker and 2 each per guest , a bit of a update in bedroom furniture as it was quite a small room too much furniture.Bathroom was clean but tired , bed also clean but a better mattress would be key for a good sleep , Breakfast was great , only
thing maybe to have a selection of vegan
options could be provided .Staff were fruendly
查看更多
-
Clean spacious room, tidied daily, friendly staff, excellent breakfast, water provided daily.
查看更多
-
Food was nice, the suite was nice. Everything was kept clean and hygienic. The rooms are well maintained. Not the best view, but still the hotel copes up.
查看更多
-
Very clean room and public spaces. Great food at the rooftop restaurant. Pool was also rooftop, but small. Great location.
酒店回复：Dear Mr. John,Thank you for taking your time sharing your feedback and rating us. We are delighted to hear that you enjoyed your stay at The Merchant House. We look forward to welcome you back. Best regards. Karim HardounaAsst. Front Office Manager
查看更多
-
very good
查看更多
-
评论区只有一个评论説出了真实，环境乱，灰尘大，衞生都没有做好就开业了，空调超冷，暖气根本不存在，第一次住酒店穿先羽绒服睡觉，穿两条裤子睡觉，带着口罩帽子睡觉，洗澡热水还不算热，可笑的是连吹风筒的风都是温冷的……设施不齐全
酒店回复：尊敬的宾客，非常抱歉让您在入住期间经历了如此多不便和困扰。您提的问题，我们已经收到并高度重视，现已展开全面的核查与整改。我们已要求工程团队立即处理公共区域，并彻查所有客房设施，确保后续不再发生类似问题。您的反馈对我们至关重要，我们一定会加强管理，提升服务响应速度。我们非常希望能有机会弥补您的遗憾，如果您方便，可以随时通过酒店前台热线（18670713278）与我们联系，真诚期待您的回覆。祝您新春愉快
查看更多
-
I had a single room. No ventilation apart from a small wimdow above the toilet. Door into room was a glass door which had been covered to about 3/4 of the way up. Im not actually certain i would have classified it a proper room
查看更多
-
环境乾净整洁，设备配置很高，电脑流畅不卡顿，耳机键盘手感都特别好，网速超快，开黑体验超棒。房间隔音效果好，床也舒服，服务热情周到，性价比超高，下次还会再来！5080显卡。
酒店回复：被你喜欢真的太幸福啦～我会一直保持超棒的设备和环境，等你下次再来快乐开黑，不见不散哦！
查看更多
-
Location is super nice… walking distance to Jonker Street…. Room is clean and big…
查看更多
-
第一次愿意主动给好评的酒店，套房住得非常爽，不仅环境和设施非常好，服务人员也非常好，酒店设计理念很好，前台给人留下的印象非常专业和深刻，值得再次打卡的酒店！
酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！
查看更多
