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Room was spotless and contemporary. Great location. 5 min. walk to a really nice mall with restaurants. Great value mid ranged price but felt much more upscale. One thing that made it special is we’d just got off the cruise ship at 7:30 in the morning We arrived at the hotel at around 8:30 am. Check in isn’t until 4:00 but they had a room available and let us check in early. The girl at the front desk was wonderful. That made a huge difference in how our day went. If I was to go back to Ft. Lauderdale I would absolutely stay here again.
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The staff were great from reception to the staff in the restaurant all were great
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The room was clean and tidy, warm throughout the night which was comfortable. The one thing that was annoying was there was an inch gap under the door which the hall light shone in under the door the whole night.
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设施：较新
衞生：可以
环境：距离劳德代尔堡较远，旁边是高尔夫球场
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Guest
菲利帕民宿
时间：2026/02/01
Shower weak, poor surroundings, poor service
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The rooms smelled, like a nursing home. Faintly urine, mostly chemical cleaner. We had two rooms. Bed linnens were dingy, and pretty much just sheets. No warm blankets, so we had to crank the heat up to sleep comfortably. There was a lot of hair on the pillows and in the beds in both rooms, so it looked like they had not changed the sheets - just made the bed. We had to ask the desk for more sheets and change them outselves. All the linens looked dingy,
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第二次入住，入住体验太好了，饭菜也很好吃
酒店回复：看到您用“家一般的温暖”形容我们，所有努力瞬间都有了意义，欢迎常来
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Stayed at Fairmont Jakarta—super comfy room, friendly staff, and great location. Felt premium but still relaxed. Would stay again ??
酒店回复：Dear Daniz,Thank you for sharing your kind feedback. We are delighted to learn that you enjoyed the comfort of your room, our friendly service, and our prime location. It is especially rewarding to know that your experience felt both premium and relaxed, which is exactly the balance we strive to deliver.We truly appreciate your recommendation and look forward to welcoming you back to Fairmont Jakarta for another exceptional stay.Sincerely,Yolanda RemetwaGuest Experience ManagerFairmont Jakarta
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岛上唯一一家有私人码头的名宿，乾净衞生，服务超好，全屋智能，早餐精致丰盛
酒店回复：【全屋智能 日落天台 私人码头 】您好！感谢您的五星评价！厚湾提倡用心服务，尽最大努力满足每一位选择厚湾的客人，我们正用心发现可以给您提供服务的机会，为您能提供更满意，更舒适的休息环境！户外的泳池，沐浴在阳光下，体验冬天也能纵身一跃的快乐，码头的落日晚霞也为给远离喧嚣城市的旅客感受到海岛的惬意和舒心~你的满意就是我们的追求，愿我们阳光温情的服务为您留下一段美好的回忆！期待您下次光临，祝一切顺利~
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Nice Garden. Convenient and quiet room.
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