Great hotel, close to transportation and shopping. Room is clean and quiet.

房间很棒，可以看到雪山

Wir waren schon 7 Mal G?ste und freuen uns schon auf das n?chste Mal . Super Wellness, Super Essen wir haben uns in einem Kurzurlaub immer sehr Wohl gefühlt! Wir sind viel gewandert auf gut ausgesuchten Rundwanderwegen: Hiwweltouren

Staffs are very kind and friendly. The location is perfect to see around old city. I definitely chose the same hotel when I come back.

Super freundliches Perdobsl, sch?nes Zimmer. Wirklich überzeugend!

Le buffet du petit déjeuner très moyen

I arrived after 10 pm to find the front door locked. I had received a phone call while I was driving and did not answer. I redialed that number and it went to a voicemail. A representative came to the front door and asked why didn't I call the number on the door. I felt like i did something wrong. The room wasnt quite as expected, The draws on the entertainment unit couldn't close shut, I'd say a hazard if one were to go to the bathroom in the dark. A used towel was found on the shower curtain rack. Amenities were scarce. A night I hopefully wont have to repeat. I was very disappointed with the whole experience. I gave a 2/10 because the bed was comfortable.

酒店回复：Thank you for your feedback. We truly appreciate your input and will work on making improvements as soon as possible. We look forward to welcoming you again in the future.

I have already stayed at this hotel several times, and every time it confirms itself as an exceptional place. The services are truly high-level and make you feel completely at home from the very first moment. The spa is wonderful and allows you to enjoy a truly complete and regenerating relaxation experience. Pepita Restaurant is also excellent: outstanding dishes, impeccable service, and a high-quality wine selection that perfectly complements the menu. The rooms have a modern style that feels warm and welcoming, designed to make you feel comfortable and relaxed. Cocktails at the Gold Bar are also of a very high standard; the bartender guided me through different cocktails, all fantastic and perfectly crafted. What really makes the difference is the staff, always available, professional, and welcoming, always with a genuine smile. I truly feel at home every time I stay here. I will definitely keep coming back with great pleasure. This is my top recommendation for anyone looking for pure relaxation combined with luxury-level service.

I think I would like this resort. The room was nice and the view was good. However, I think it had a bad day. We could hear our neighbors and their TV clear as day. Our TVservice didn't work. We couldn't get any local or cable channels. And the worst part is, we had no hot water. It is awful to start your day with a cold shower, when it's twenty degrees outside. Also, only one person working the front desk on a busy weekend.

La foto parla da sola?? mi sono sentita come a casa ,coccolata da tutti in primis dalla Direttrice ,da Silvia ed il suo staff Spa da tutti i ragazzi del ristorante e colazione e da Mirella ai piani . Grazieee Elena