We stayed in the deluxe 2 bedroom cabin which is very nice clean and tidy. Our only problems were the shower floor which was slippery and as an older couple we didn't feel safe in it and there was nothing to hang onto. The other thing is there is no balcony or deck to sit outside.

This is a thermal water hotel, but upon arrival the whole entire hotel didn't have any thermal water running. It took until late at night to fix the problem, but the pool in my room was empty. Then, the staff had to call maintenance because it was an issue with the pool inside the room. I couldn't use the pool until this morning. The other pools in the common areas were freezing and disgusting. Even the robe they have had some stains on it. I especially requested a quiet cabin, and it was a lot of noise from thr cabin next to me until almost midnight? Then tjis morning the area was the uploading zone for all the supplies coming to the hotel. So a bunch of trucks and staff were making a lot of noise The whole experience was horrific and I couldn't get out of that place fast enough. Did an early check out. On the other hand some of the staff was nice and attentive and tried to resolve all the issues they were having the best they could. HORRIBLE PLACE! and very disappointed as yesterday was my birthday, and I wanted to have a relaxing time.

酒店回复：Dear guest, thank you for sharing your experience. We sincerely apologize for the inconveniences you encountered during your stay, especially on such a special occasion. Your feedback is invaluable, and we will address these issues to enhance our services. We hope to have the opportunity to serve you better in the future.

Mostly a nice stay! Good hotel and food, and really great guides. We where a group of 12 but were divided into one car with 10 people and one with two instead of equally divided whoch made the two people be left out if the group. We were not told about this before the trip. They were not helpful in changing the distribution between us and it took half the trip and a lot of discussions to make ut happen.

很乾净，地方也好找，外卖可以用机器人送到房子里。

酒店回复：尊敬的宾客您好！非常感谢您在百忙之中给我们留下这么用心的好评，能得到您的认可，我们整个团队都特别开心。很高兴您觉得酒店乾净整洁、位置好找，也特别欣慰我们的智能送物机器人，能让您的外卖、快递不用出房门就安全送到，为您的入住增添了便利。一直以来，我们都坚持高标准的客房清洁，不放过任何一个细节；也希望依托优越的地理位置，搭配智能设施，为每一位客人打造省心、舒适的入住体验。您的满意是我们前进的最大动力，我们会继续保持对衞生和服务的高标准，不断优化细节，期待您下次再来朗丽兹酒店丰台火车站天坛医院店，我们会用更贴心的服务迎接您！

1. 婺源福朋喜来登酒店整体体验超赞，开业时间不长设施崭新乾净，紧邻高铁站出行超便捷，出行赶车毫无压力，距离熹园古城也很近，游玩出行特别省心，亲子出游首选。 2. 入住体验绝佳，酒店环境崭新整洁，地理位置十分优越，步行可达高铁站，去往熹园古城路途很近，出行游玩都很方便，整体舒适又舒心。 3. 强烈推荐这家酒店，全屋设施都很新，乾净清爽住着舒服，坐拥绝佳区位，紧挨高铁站交通便利，离熹园古城不远，逛古城来回特别省事。 4. 旅途入住很满意，酒店装修崭新大气，衞生条件出色，地处高铁站旁交通四通八达，临近熹园古城，游玩住宿两不误，出行便利性拉满。

酒店回复：感谢您的高度认可！酒店设施崭新洁净，毗邻高铁站交通便捷，临近熹园古城游玩省心，很适合亲子出行。我们会持续守护住宿品质，期待您再次前来入住游玩。

The property is beautiful. The turkish bath is a definitely a plus. Its a bit far from the city, but if that's what you're lookin for of if you don't mind driving a bit, then it's absolutely worth it

酒店回复：Dear Mr. Rojas, thank you very much for the rating and comments sent through this important channel, we will always be at your service here.

Excelente servicio, nos ayudaron a encontrar documentos perdidos. Muy amables, buena ubicación e impecables instalaciones.

独自出行住在这里特别安心，酒店安保完善，环境清幽不喧闹，休息时不会被打扰。房间打理得利落整洁，装修简约大方，采光充足，身心都能得到放松。基础住宿设施简单实用，操作毫无难度。夜间想要饮用热水，告知前台后很快就送到房间。工作人员处事沉稳细心，服务分寸得当，不会过度打扰，单人旅居居住安稳又踏实。

酒店回复：【洗衣烘乾一体机，即洗即穿】尊敬的宾客：您好！看到您的五星好评时，我们整个团队都被这份认可点亮了，满心都是藏不住的欣喜～ 从您办理入住时的微笑问候，到客房里精心准备的细节，再到离店时的贴心叮嘱，我们始终盼着能让您的每一刻入住都充满愉悦。这份愉快对我们而言，是最珍贵的成绩单，也是我们继续前行的底气。真心期待在不久的将来能再次为您服务，那时定会带着同样的热忱，为您创造更多舒心瞬间。祝您日常皆欢愉，事事皆顺意～

manyi

酒店回复：尊敬的客人，感谢您选择全季。很高兴我们的空间能让您感受到几分自在——无论是客房的简约布置，还是公共区域的留白设计，我们始终希望去除不必要的繁杂，让旅途里的“歇脚”回归本真的舒适。您的认可，是对这份理念最好的呼应。期待下次见面，仍能为您保留这份从容

酒店设施齐全，房间乾净整洁，服务人员素质很高，特别是前台Jimmy 刘服务热情，认真负责，有疑问都会耐心解答。酒店位置便利，离武功山服务中心步行可达。

酒店回复：感谢您的真诚好评与高度认可！很荣幸酒店完善的设施、整洁雅致的客房以及便捷的区位，能为您的武功山之行带来舒心体验。特别感谢您对前台 Jimmy 刘的暖心赞誉，我们已第一时间将这份美好肯定转达给他。期待您下次登临武功山，再次选择莅临，邂逅山野清风与舒心旅居。