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Clean, great food (dinner and breakfast), friendly staff.
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Such a unique property. We stayed in the room that Queen Victoria stayed in, and slept in the original bed, they also have the original 7 foot bathtub - best bath ever. The staff were so attentive.
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Checked in.
1. TV didn’t work, not a big deal, they came and repaired it.
2 Bed had no top sheet! Slept with nothing, too hot to sleep with a blanket, see next…
3. Air conditioning did not work, it was 10 PM when we returned and realized it was now 78 in the room, stuck it out for the night, they moved us to another room across the hall. They did offer a coupon for a free night for a future stay, I declined, stating I wouldn’t be returning to that hotel!
4. Next day, when showering, discovered the shower had pressure comparable to a slow drip!
5. Later that day, the toilet seat lid fell off in my hand while raising it.
6. We had two rooms, the second for our son, he had been one issue, underwear were left behind from the previous guest.
Went to the front desk, we asked for a late checkout, was given poor attitude and then told $109.00 per room!
The property was nice, otherwise.
Ate breakfast in the hotel.
The property was nice but not enough to ever validate such a negative experience!
酒店回复:Hi Paul,Thank you for sharing your detailed feedback. We're sorry to hear about the multiple issues you encountered during your stay, from the room amenities to the service at the front desk. We strive to provide a comfortable and pleasant experience for all our guests, and it's clear we fell short in your case. Your comments are invaluable in helping us improve, and we will address these concerns with our team. We hope you might reconsider and give us another chance in the future.- The Staff at Kimpton The Forum Hotel
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Nous sommes restés 3 jours dans ce petit h?tel. Accueil exceptionnel et nourriture de qualité . Situé au c?ur du village de Cornudella parfait pour rayonner et découvrir cette magnifique région. Le propriétaire est un amoureux passionné du vignoble.
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Lugar super bien ubicado , limpio , el personal de lo mejor , nos dejaron llevar una perrita con la única condición que no se puede quedar sola en el cuarto , el desayuno de 10 y 100% familiar.
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酒店回复:Dear my lovely guest,Thank you so much for your kind and wonderful review!I’m truly happy to know that you enjoyed the hotel, our convenient location, and especially the hospitality and care from my family. We always do our best to make every guest feel comfortable and at home during their stay in H?i An.It was a pleasure hosting you, and I would be absolutely delighted to welcome you back again in the future!Warm regards,Flora
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A notre arrivée on nous a donner une chambre standard au lieu d'une prenium et dans les deux chambres le ménage laisse a désirer
Personnel de nuit au top et restaurant très bien
Dommage que le nettoyage et le contr?le de la chambre soit mal fait!!
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Clean, simple, with fantastic breakfast, very accommodating hostess and excellent dinner recommendations!
酒店回复:Thank you Virginia. Enjoy the rest of your holiday. Regards Patricia.
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体验很好 北镇环境非常好的酒店 推荐
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房间乾净整洁,床品舒适好睡。地理位置便利,服务热情周到,前台响应及时,整体体验很棒,性价比超高,下次入住还选这里!
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