民宿位置交通方便，在新村二站下车正后麪就是，不过去的时候酒店好像牌子坏了，找了一会儿。, 酒店设施特别特别齐全，洗漱用品非常完备，有一次性马桶垫。去的时候下小雨夹雪了，刚开始烧暖气没上来温度，老板给安排了电油汀还送了两杯热美式，非常热情贴心。晚上才知道紧张早了，地暖特别特别热，给热醒了，感觉后续如果不是特别冷，可以提前跟管家説一声调低点温度。

酒店回复：感谢您入住旷野星河，期待您下次再来

Club level is definitely worth the upgrade excellent place to stay

Complimentary breakfast. Hot omelette, waffles and cold cereal. Toiletries were on hand and the staff didn’t realize I had two rooms just had one under my husbands name. A little weird but it worked out.

Breakfast super

酒店回复：Tack f?r en fin recension.Varmt v?lkommen tillbaka!Med v?nliga h?lsningar receptionen

这家全季酒店的位置不错，服务非常到位，很贴心，早餐也做得不错，设施也很新，以后我会经常住全季酒店。

酒店回复：真诚的朋友，是人生路上的知音，是心与心的共鸣，岁月中的点点滴滴，更是闪光的回忆：愿我们的祝福永远在您身边。小季期待与您再次相逢！~

衞生：很乾净很乾净

酒店回复：尊敬的客人，非常感谢您选择潮漫酒店，我们的宗旨是为每一个客人提供始终如一的高品质服务，以达到您的期望。相信在您的支持下，我们将不断提升服务服务质量，确保您每一次的旅行与入住都是难忘的经历和体验，真诚期待您再次光临！

客房乾净无异味，硬件设施完好，工作人员态度友善，住宿性价比很高

酒店回复：感谢您的五星好评！很高兴本次入住能让您满意，我们会继续用心服务，期待您再次光临~

There was a grocery store beside the hotel and a pizzeria nearby. The breakfast was good and it was very handy having a restaurant right in the hotel.

这次入住富国岛的这间住宿，绝对是整趟旅程里最惊喜、完全无可挑剔的美好体验，店家一家人待人真诚热情，满满浓浓的人情味，全程照顾得细致又周到，让独自远行的我，在异地岛屿也能感受到满满的温暖与安心，内心满是感动与感激。 入住期间，店家全程都格外细心体贴，从刚抵达时的接驳指引，到日常起居的各种小细节，都会主动关心询问，态度亲和友善，毫无距离感，相处起来格外自在。最让我暖心又感动的是，只是随口和店家提了一句，想要简单煮点东西、用餐，他们立马就把整套的煮饭、用餐厨具餐具整齐整理好送过来，反应超迅速，也丝毫没有推辞敷衍，每一个举动都满是用心与贴心，不管是多琐碎的小需求，都能被及时回应并妥善解决，细节里全是满满的诚意。 房间本身也格外舒适，打扫得乾净整洁，空间宽敞通透，布置温馨又有质感，住进来就有种回家的舒适感，各类生活设备一应俱全，使用起来都很顺手。住宿位置也很便利，出行、觅食都很方便，周围环境安静惬意，远避岛上的喧嚣吵闹，既能享受度假的悠闲，又不失生活便利性，整段入住时光都放松又舒心。 真的很感谢店家一家人的热情款待与细心照顾，在富国岛能遇到这么有温度、用心经营的住宿实属难得。这里不仅是住宿的地方，更带给我满满的温情与美好回忆，强烈推荐给所有来富国岛旅行的朋友，今后再来富国岛，这里一定是我的首选，也由衷祝福店家一切顺心、生意兴隆！

Title: Unannounced closure, terrible relocation, and a complete lack of communication! My husband and I booked Sonaga Boutique Hotel through *******, but our arrival was a complete nightmare. When we reached the property, there was a "Closed" sign outside. The reception counter was totally abandoned, with a sign receptionist and a number. Fortunately, our Grab driver hadn't left us yet and was kind enough to call the number for us. The person on the line instructed us to go to Viona Hotel instead. The experience only got worse from there: No Internal Arrangement / Attempted Double Charging: When we arrived at Viona Hotel, the front desk demanded we pay 450,000 VND per night. We refused, as we had already fully prepaid through *******. Sonaga Hotel should have handled this seamlessly internally instead of making us fight off extra charges. Substandard Room Conditions: While the room at Viona looked new and clean, the basic amenities were broken. The air conditioning did absolutely nothing to cool down the hot, humid room. The water pressure was also completely unstable, erratically switching between strong, weak. My main issue with Sonaga Hotel is their total lack of communication. We live in a modern world where email is readily available. If they could not accommodate us due to renovations or closure, they had an obligation to notify us via ******* or email. Had they done so, we would have used our liberty to choose a different hotel of our choice.