-
Wir waren das erste Mal an diesem Ort. Die Lage super, die Aussicht top. Das Essen ( Frühstück, Mittag und Abendessen) hervorragend. Das Hotel wurde in den letzten Jahren aufwendig renoviert.
查看更多
-
Very good location and service, deserve the next trip again!
查看更多
-
Stayed there twice on the way from London to Manchester and Lake District. Modern inside and with aircon. Onsite charging available and breakfast is good.
查看更多
-
The food was OK. Need more variety for breakfast had the same Menu for breakfast every morning. The grounds were beautiful the rooms not so much had mold in the bathroom stayed for a week on two separate reservation. I switched to a different room type on the second reservation. Forgot my watch in the safe when I switched rooms, spoke to the front desk and the GM up-to-date my watch has still not been returned, Was told by the GM that they are doing an investigation. since checking out no one has contacted me. Would not recommend this property.
酒店回复:Thank you for taking the time to share your detailed feedback.While we are pleased to hear that you appreciated the beauty of our grounds, we are truly disappointed to learn that several aspects of your stay did not meet expectations.Please accept our sincere apologies regarding the limited breakfast variety. We understand how important it is to offer diversity, especially for guests staying multiple nights, and that is why we are currently updating our menu options. We are also deeply concerned about the condition of your room, particularly the issue of mold in the bathroom. This is not reflective of our standards, and we sincerely regret the discomfort this caused. Rest assured, this matter has been escalated to our housekeeping and maintenance teams for urgent attention.Most importantly, we sincerely apologize for the distress caused by your missing watch. Following a thorough investigation, we sincerely regret that we were unable to locate your watch. Your experience is not the one we strive to deliver, and we truly regret that we fell short on multiple levels. We value your feedback and are committed to addressing these concerns thoroughly.We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us.
查看更多
-
This hotel is located on the main promenade in
Brac. The hotel has great amenities, including a beautiful pool plus a wellness centre with a heated indoor pool and a bowling alley!
Fantastic Views to the sea and provides a great location to relax and enjoy the tranquillity of the surroundings. Highly recommended..
查看更多
-
It’s an exceptional place in every aspect.
查看更多
-
Guest
兰斯当旅馆
时间:2026/05/01
地理位置优越,周边环境也可以。我们住的是私人别墅房间,后面花园的门锁在第一天出现问题导致无法锁上,由于围墙很矮有严重安全隐患。去的这段时间温度偏低,由于整个区域没有空调只靠房间的取暖片维持室内温度,第三天忽然半夜所有暖气片不工作了,冻到严重感冒发烧。
查看更多
-
The food was OK. Need more variety for breakfast had the same Menu for breakfast every morning. The grounds were beautiful the rooms not so much had mold in the bathroom stayed for a week on two separate reservation. I switched to a different room type on the second reservation. Forgot my watch in the safe when I switched rooms, spoke to the front desk and the GM up-to-date my watch has still not been returned, Was told by the GM that they are doing an investigation. since checking out no one has contacted me. Would not recommend this property.
酒店回复:Thank you for taking the time to share your detailed feedback.While we are pleased to hear that you appreciated the beauty of our grounds, we are truly disappointed to learn that several aspects of your stay did not meet expectations.Please accept our sincere apologies regarding the limited breakfast variety. We understand how important it is to offer diversity, especially for guests staying multiple nights, and that is why we are currently updating our menu options. We are also deeply concerned about the condition of your room, particularly the issue of mold in the bathroom. This is not reflective of our standards, and we sincerely regret the discomfort this caused. Rest assured, this matter has been escalated to our housekeeping and maintenance teams for urgent attention.Most importantly, we sincerely apologize for the distress caused by your missing watch. Following a thorough investigation, we sincerely regret that we were unable to locate your watch. Your experience is not the one we strive to deliver, and we truly regret that we fell short on multiple levels. We value your feedback and are committed to addressing these concerns thoroughly.We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us.
查看更多
-
This hotel was further from Cochem than we hoped for. I booked two rooms for one night at least four months in advance requesting large windows that open. We got one room with a very tiny window only, and one room with a medium size window. The staff was very nice and apologized for not meeting my request saying "they didn't know how this happened". The hotel was full that weekend. At least the windows opened. Also, our room had a terrible smell. Apparently, the drain pipe in the middle of the bathroom floor was the culprit. The lady at the desk poured some cleaner down the drain with a few buckets of water. We then covered the drain with a towel and went to the store to get a car scent hanger to place on top. We went to the restaurant for dinner and waited an hour and a half for our meal. They were very busy that night and apparently not prepared for the weekend (May Day). The meal was nice in spite of the wait. The most positive aspect of our experience was the woman at the desk who tried her best to fix things for us.
查看更多
-
Hotel super acogedor, desayuno delicioso, personal super amable y ubicación muy buena!
酒店回复:Estimado se?or Jens, Gracias por su evaluación, calificación y comentariosEsto nos motiva a seguir trabajando por ustedes. Quedamos a sus amables órdenes. Saludos
查看更多