Not exactly the cleanest hotel. Honestly felt like we could have added a few bucks and went to some other hotels instead. When we arrived and looked around the room, there was a men’s underwear on the floor at the end of the bed. Rang the reception to ask if they had cleaned the room prior to our arrival because there was an underwear on the floor, we were asked to pick the underwear and leave on the front door. Which I felt was weird. I didn’t understand why we had to do it. Apart from the convenience of the location, there isn’t much appeal about this hotel :)?

The entire staff is extremely friendly and helpful They set up every tour and taxi we wanted.

Staff was very pleasant and welcoming. Room was nice; we arrived late and left early. Found a good bar and grill for dinner. Would stay again.

I stayed at Golden Pearl Hotel, Tangalle Beach during my holiday in Sri Lanka after traveling from Australia, and it was an amazing experience. The location is perfect — right by the beach, peaceful, and ideal for relaxing during a vacation. The rooms were comfortable, the atmosphere was calm, and the service was excellent throughout my stay. The staff were always welcoming and made me feel at home. A special mention to the manager, who was very kind, professional, and helpful. He ensured everything was well taken care of and made our stay even more enjoyable. If you’re planning a trip to Tangalle, I highly recommend Golden Pearl Hotel. This is truly one of the best places to stay for a relaxing holiday. ????

The experience was very nice. They have a great offer of tours, also hinking. We didn‘t use the spa because there weren‘t a time slot for ***.

The staff couldn’t have been more helpful. I was at Wrexham because of a family bereavement and not only did the staff remember me from the previous visit, they went above and beyond to help make this difficult time as stress free as possible.

Bon service

Staff were amazing across the board, service was excellent as usual. What a beautiful place !!

酒店回复：Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We are delighted to hear that you found our staff amazing and experienced excellent service during your stay at The Palace of the Lost City. It's wonderful to know that you appreciated the beauty of our property.We look forward to welcoming you back to The Palace of the Lost City soon!Kind regards,Francois Du ToitGuest Relations Manager

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Our first trip to the WATERINGBURY for Sunday Roast. It was brilliant the staff were first class the food was good & reasonably priced. Will come back again!