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Gute Zimmer. Kühlschrank war ein Bonus. Manko im Zimmer allerdings, dass es zu wenig Steckdosen gibt - eine am Bett, eine am Schreibtisch, wo aber der Kühlschrank angeschlossen ist. Die Dusche ist toll und hochmodern, N?he zum Strand und Restaurants ist top. E-Lades?ulen sind zwei auf dem Parkplatz vorhanden, leider ist der Parkplatz nicht nur begrenzt, sondern auch sehr eng, weswegen die beiden Parkpl?tze gerne von Fahrzeugen mit Verbrennern belegt werden. Massagem?glichkeit im Haus ist ein willkommenes Extra.
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从进入酒店到办理入住酒店前台很冷漠,办理入住时和前台説了两次不要当头房间,前台回应两次入住房型没有早餐,办理完入住不做任何提示,最基本的房间在几楼电梯在哪个位置只字不提
到房间所在楼层后果然有一房间安排的当头,完全无视顾客需求,下楼更换房间时没有一丝歉意,重新换到十层后居然要游客付款房间按金,长见识了
房间内淋雨蓬头一开水到处喷,还伴随着刺耳的杂音,酒店吹风机也是老式的,要一直按着才能用,对洗完头发的女性非常不友好
酒店回复：尊敬的宾客，非常抱歉本次入住给您带来了极差的体验，我们深表歉意！针对您反馈的前台服务冷漠、未留意您避开当头房的需求、未主动指引楼层电梯、换房无歉意、同房型换房额外收按金等问题，我们已严肃追责当班员工，重新规范前台接待流程与服务话术，杜绝敷衍怠慢，严格尊重客人入住需求、提前告知入住相关须知。同时房间淋浴喷头喷水有杂音、老式吹风机使用不便的问题，我们已安排工程全面检修衞浴设施。提升客房硬件体验。非常理解您的不满，此次是我们服务与管理严重不到位，真心向您致歉。我们已全部落实整改，也恳请您给我们一次改进机会，后续莅临我们一定用心为您安排专属礼遇、弥补此次不好的体验。再次向您致以诚挚歉意！
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Older motel unit was clean and tidy, Spacious room. Good quality beds. Just old room
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H?tel intimiste, très bon accueil, personnel très agréable et très réactif à nos demandes, bel qualité des chambres,piscine et sauna, vraiment superbe séjour
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位置优越，临近地铁出行很方便。前台办理入住高效，服务热情。房间乾净无异味，衞浴乾湿分离，热水即开即来，床垫柔软隔音不错，一觉安稳。性价比在线，出差首选，下次还住这里 。
酒店回复：尊敬的宾客:您好!流溪缓缓，时光柔软，感谢亲的支持，我们会延续一如既往的 好品 质和更加完善的服务，来谢谢您们的支持与厚爱，期待您的再次光临，祝您开心 的度过 每一天!
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Glenn innes needs some work. The club ran out of food. Went to KFC said open till 10pm but was shut at 7:20pm. Couldn’t watch TV as reception was terrible.
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Te kort stopcontact voor 2 personen
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I can really recommend Kruger Park Lodge to any family. It's one of the best destinations for quality family time and relaxing together in such beautiful surrounds. The accommodation is very spacious and top quality. Thanks for a wonderful stay.
酒店回复：Dear Johann H, Thank you most sincerely for leaving such a lovely review, feedback like this is truly appreciated. We appreciate you having chosen Kruger Park Lodge for your family stay, we value your support and for recommending us. We are thrilled that you had a Fantastic stay with us and we are looking forward to welcoming you and your family back again soon. Kindest Regards Kruger Park Lodge Management and Staff
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I highly recommend this hotel.
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We had booked a superior room but were assigned to a room in an outbuilding that didn’t have an elevator. The room and bathroom were plenty large but without a balcony and a window that faced into another building. The staff very kindly changed rooms for us.
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