-
We stayed 2 separate nights, a Sunday and a Wednesday. On Sunday, the staff was very friendly and helpful. Checking out on Monday morning was different. I asked to speak to a manager and was told no one was available. On Sunday, 1 restaurant was closed.
On Wednesday, 3 restaurants were "temporarily" closed and 1 was closed for a special event. Our choices were then Claim Jumper, Saltgrass or Cadillac. None of which we were thrilled about. Having been in the pool service industry for 25 years, I could tell the pool chemistry was off just by the quality of the water view. I understand such large volume is hard to maintain, but for the price of the room, I would expect better. I did not use the pool for that reason.
查看更多
-
Très bon accueil..nous avons été très bien accueilli et nous avons passé une très bonne nuit. A recommander
查看更多
-
Personnel, serviable et toujours à l’écoute de ses clients
查看更多
-
This hotel was clean, and the atrium was beautiful. However, the carpet on the main stairway is tattered and discoloured.
Hosekeeping staff are grumpy, and they leave dirty sheets and towels on the floor outside the rooms they clean.
They also do not clean your room or refresh towels.
The bed was comfortable; however, the mattresses need to be replaced. My mattress had a pronounced protruding ripple across the whole bed, and sank in the middle. There was no mattress protector, just a fitted sheet, and the mattress was stained.
The hallways were being refreshed and were getting new wallpaper applied while I was there.
The room gave me Super 8 vibes. Overall, I was disappointed in the room and hotel.
酒店回复:Dear Guest,We appreciate your feedback and are glad you found the hotel clean and enjoyed the beautiful atrium. However, we regret that the condition of the carpet, housekeeping service, and mattress did not meet your expectations. We have noted your concerns and will address them with the appropriate teams to improve the overall experience. We value your input and hope to provide a more comfortable stay for you in the future.Sincerely, Hotel Manager
查看更多
-
Magnifique h?tel dans ub manoir rénové avec beaucoup de go?t et des matériaux de qualité.
酒店回复:Bonjour,Un grand merci pour votre très joli commentaire. Nous sommes ravis que vous ayez apprécié le charme du manoir.Au plaisir de vous accueillir de nouveau pour une prochaine parenthèse au c?ur de la Dr?me Proven?ale.
查看更多
-
Bellissimo posto , curato nei minimi dettagli personali gentili ed efficaci…Abbiamo trascorso dei giorni meravigliosi.
查看更多
-
Overall a good and pleasant stay, but a few things made the stay not 5//5. Cleaning service is not offered on a daily basis which makes the cleaning requests delayed for a few days. Also curtains were not super clean and bahtroom curtains were a little bit moldy. The room facilities were good and in good condition.
查看更多
-
Resepsiyonun daha aktif olmas? laz?. A?z?ndan zorla bilgi ald?m.
Banyo alan? daha temiz olabilir 4/5
Genel olarak 9/10
查看更多
-
房间很乾净 设施很好游泳池可以用
查看更多
-
Nice hotel parking is very expensive and resort fees are always annoying but on the beach with nice pool area.
查看更多