Super little find in central York. Great location. Breakfast was amazing and included in our room rate.

Staff was annoyed at check in, gave us an already occupied room

酒店回复：Thank you for bringing this to our attention. We sincerely apologize for your check-in experience and for the serious inconvenience of being assigned a room that was already occupied. This is certainly not the level of service or safety we strive to provide.We are addressing this matter with our team to ensure proper room verification procedures are consistently followed and to reinforce the importance of providing a warm, welcoming experience to every guest. Your feedback is extremely valuable and helps us improve.Please accept our sincere apologies, and we hope you will give us another opportunity to provide you with the comfortable and seamless stay you deserve.

Nous avons passé un séjour absolument merveilleux au Casa Lalla Riad. Voyager en famille peut parfois être stressant, mais ici, tout était parfait. L'équipe a été d'une gentillesse incroyable et a vraiment pris soin de nos deux enfants avec une attention toute particulière. Le riad est magnifique, calme et décoré avec beaucoup de go?t. C'est un vrai bonheur de retrouver la sérénité du patio après une journée dans les souks. Mention spéciale pour la cuisine, qui est excellente. On se sent comme à la maison, le luxe en plus. Merci à toute l'équipe pour ces souvenirs inoubliables !

整个位置很神奇 可以看得到海 和又见马六甲的建筑 并且去jonker steer 只需要10多分钟 很舒服的一个地区 房间还有洗衣机很适合一家人游玩

It’s a great place close to the beach and town centre

Friendly staff, nice room. The dryer was broken though :(

The room was amazing, I didn't expect to see a room sooooo spacious. Very clean and the bed was very comfortable.

Reception staff completely unhelpful due to issues with the booking which was/is just as much a ********** issue as it was the hotel. Room was cold, dirty and broken. Food in restaurant basis.

酒店回复：We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at 01527 585639 so we can work towards a solution. Thank you and have a great day.

The worst hotelni stayed in. Lights not working properly Toilet very dirty Toilet seat marked with urine drops Toilet door not closing Told management to change the room which they ignored. Stayed for 3 days nightmare. Waste ofoneh won't go there again.

Great stay, wonderful location, staff very helpful and friendly, good value for money, lovely food, can’t wait to visit again