Room was very comfortable ,clean and quiet with all the amenities iron and board tea etc.The bathroom and shower worked very and was stocked with all you need for a good shower.

Everything good but need some improvement because we enter Time found cockroach ??

Our room was located on the 18th floor, offering a superb unblocked view of the 118 Tower and its surroundings! The gym room and swimming pool was a bit small, and the lobby only had a few sofas for the guests. The room was good and comfortable, the only complaint was that the bed was too soft.

great to stay in this hotel , location was great and clean rooms.

Unsere Appartement war sauber. Alles war da. Personal ist super freundlich und hilfsbereit.

Room was clean. Check in was very friendly and helpful. I thought this Holiday Inn express was better than those I’ve seen in the United States. Great place to stay if you need to stay somewhere to catch a flight in or out of the San Jose airport. They also have a nice swimming pool area for a Holiday Inn express.

酒店回复：Thank you for your wonderful feedback. We are delighted to hear that you found our room clean and our check-in process friendly and helpful. It is gratifying to know that you enjoyed your stay and appreciated our facilities. We look forward to welcoming you back in the future.

It’s nice hotel and staff also very friendly and helpful. Foods also awesome and many varieties for veg and Non-veg Food .

Wish you best of luck and keep going and also maintain same standard. Hope to visit you soon and enjoy. Thank you

Strategic location, connecting shopping mall just have enough shops and eateries to explore. Accessible public transport connecting to shopping mall is convenient for solo travellers as long as you have energy to walk. Small clean room with city view, though i was given the room at the end of hallway, the broad window with city view and adequate sunlight brightened my day. Value for the price??

酒店回复：Dear Yoyo CHThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management

We enjoyed the amenities very much: the pool is really good with warm water, it’s so relaxing to swim and sunbathe after a long flight. They provide you with pool towels which is great. The location is among benefits as well, only 5 minutes by car or transfer from the airport. The transfer is available, but we couldn’t find it in the airport, so the hotel might consider making the process more understandable. The transfer from the hotel was great and on time, bear in mind that you should register for it in advance at the reception desk. We also ordered food in the hotel restaurant. The food was good but rather pricey. When it comes to the room, it was quite spacious and comfortable but here the good things end. The bed linen smelled unpleasantly a bit, the soundproofing is ok, but we heard some sounds on the roof (maybe birds, or some insects) and you might hear planes a bit. There’s a very small glass cover in the bathtub so the water is everywhere. We also had our toilet plugged but the issue was resolved very quickly with the help of the hotel worker, thank you! The hotel doesn’t provide you with water bottles though there’s a water purifier in the room which you need to fill yourself with tap water. The room wasn’t clean, there was some hair and dust on the floor.