The room was clean and comfortable staff was very helpful

Malgré mon arrivée tardive dans l’établissement. La réceptionniste a été super agréable. Je recommande

Excellent staff thanks ??

酒店回复：Dear Valued Guest,Thank you for your excellent rating and for choosing to stay with us. We truly appreciate your support and are delighted to know that your experience with us was a positive one.Your rating is a great encouragement to our team, and it motivates us to continue providing outstanding service and hospitality to all our guests.We look forward to welcoming you back again soon.Warm regards,Royal Regency Hotel

Great location if you are in Lori and want to explore the natural beauty of the province. The hotel is very clean and new, and both the price and service are appropriate for what you get.

Bathroom floor was filthy. There is absolutely no breakfast to mention. Denny’s is NOT there. What these foreigners put out wasn’t good enough for my dog. Understand, when you have these types of people running your hotels they could care less about condition. They piss in ditches back in their homeland

酒店回复：Dear Norman,We regret that certain aspects of your stay did not meet your expectations. Our team is committed to treating every guest with professionalism and respect, and your concerns regarding cleanliness and breakfast offerings have been noted for review with the appropriate departments. We continue working to improve the overall guest experience and hope to welcome you back again in the future.Sincerely, Hotel Manager

We emailed and asked if possible could we have a quiet room in adult section. Which we were given , we didn’t hear anything for the 11nights . We arrived late and were given welcome drinks and are phones set up with WiFi and told all the information needed. We only had a quick tour of hotel as it was so late . We asked for a kettle and more coat hangers which were delivered within 10min. Having stayed at residence and signa we enjoyed this hotel more . The staff were exceptional all over the hotel. We eat lunch at tiny bites which we really enjoyed especially the Korean chicken . We also used one of our al a carte allowances there and it was one of the best meals we had. The goat 24/7 was ideal especially when we first arrived also when we had a 6pm pickup. We didn’t pay for late check out we used the spa , which really wasn’t an issue . The only negative we found was in the buffet , the food wasn’t always as hot as we liked . Also a few staff looked the other way when they saw u were looking for a table . Some tables wasn’t cleaned and a lot of dirty plates left on them . Also ordering drinks could be an issue . We enjoyed it so much we are hoping to return in October.

Our room was so clean - everything looked like new - if you like a firm mattress this one was good - I like semi firm so sleeping was a bit tough. The staff were so friendly upon our arrival and were there to help in any way the could. Breakfast was hot and very good - there was even a waffle maker -eggs bacon sausage - etc. Very happy it wasn't the usual continental breakfasts. I would definitely recommend this hotel to others. It was also close to attractions and shopping.

酒店回复：Thank you! We're thrilled to hear you enjoyed your stay and appreciated our clean rooms, friendly staff, and delicious breakfast options. We strive to provide a great experience for all our guests. Your recommendation means a lot to us! We hope to welcome you back soon.

Our recent stay at the Marriott Executive Apartments came at a pivotal moment — relocating from overseas with a 13-month-old in tow, carrying only the essentials. What we found was far more than comfortable accommodation; it was a genuinely welcoming home-like experience during a significant transition. The team at The Market made every breakfast a highlight ?? The staff's warmth toward our son was both touching and entirely unprompted — with a level of care that extended well beyond hospitality. A special mention is owed to Chef Bimal, whose attentiveness, warmth and generosity made a lasting impression on our family. We leave with tremendous gratitude, and it seems, with the youngest BonVoy member in our household. A sincere thank you to the entire team!

We stayed for 3 nights and it was fabulous. Everything was amasing, the accomodation, the restaurant, the wiew and last but not least the staff. You were always smiling and so very friendly, you did everything for us we asked for

Quaint village, nice hotel, beautifully classic lobby

酒店回复：Thank you very much for your kind review. We are delighted to know that you enjoyed your stay with us.It was a pleasure to welcome you and we truly appreciate your words.We hope to have the opportunity to receive you again soon in our águas do Gerês Hotel, Termas & SPA in the heart of Gerês.Best regards.