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Dare to say that their staff and service are among the best I have ever experienced. Any additional requests will be addressed immediately and always on time. Proly gonna stay here again, and A BIG THANKS TO THEIR STAFF for making my stay worth the pennies
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Guest
格陵兰旅馆
时间：2026/02/01
The room is okay and the staffs are friendly and good customer service. I suggest that carpets need to be changed because of the strong odor.
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Fantastic stay! The room was spotless, and the staff went above and beyond. Will definitely be back! Special mention to Karthik Super guest service ??
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住了很多次，出差首选，早餐很丰富。离老外街很近
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Great staff, very clean room, just a few minutes away from the bus station. Highly recommended.
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What a fabulous gem. A very tranquil setting outside the hustle and bustle of Hue. The staff are courteous, friendly and attentive. Highly recommended.
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Excellent first meal at the Masons Arms, such an improvement on the last 'chef' The new landlord and staff are friendly and totally on the ball, highly recommended
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前台服务很差，带小孩的会加收40万越南盾一个人，酒店环境一般，全部都是大理石装修，很多设施不完善，充电器插口特别少
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Yes, the staff was really friendly and helpful. The noise from other rooms was a big no-go.
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Every staff member was amazing and went above and beyond to ensure a wonderful stay. Everything was spotless, and the amenities were excellent.
Our only recommendation is regarding the spraying on the plants—we would prefer a more natural approach, as we noticed insects dying on the sidewalks afterward.
Overall, this is a five-star resort, and we will definitely be back.
酒店回复：Thank you so much for taking the time to share of about your time with us and suggestion, noted. Our team contributes significantly to the Aurora Anguilla experience that our guests have come to know and love. We are delighted your experience was a memorable one and hope to welcome you back soon.
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