导航到高台阶处，车停在对面的广场里，停车位非常充足。住宿从高台阶走上去就是。房间在几栋独栋的房子里。房间宽敞明亮，衞生间准备了洗漱用品、洗发水、护发素、浴液、护肤乳。晚上户外看星星挺漂亮。

酒店回复：小花非常感谢您的入住和详细点评！导航到的是有高台阶的路口，车可以直接停在对面的大广场，停车位非常充足，从高台阶走上来就是住宿区。房间分布在几栋独栋小楼里，采光好、空间也比较宽敞，衞生间也为您准备了洗发水、护发素、沐浴露和护肤乳等基本洗漱用品。很开心您喜欢我们这里的夜晚，可以在院子里抬头看看星星、吹吹晚风，放松一下身心。最后小花期待您下次再来小住，祝您生活愉快，万事顺意！

环境：设计古式风 卫生：十分清洁 服务：服务周到

酒店回复：尊敬的客人，非常感谢您给予我们满分的评价～能让您感受到古式风环境的独特、衞生的整洁以及服务的周到，我们倍感荣幸～期待日後还能为您提供同样优质的体验，欢迎您再次光临呀～

房间乾净，环境优美

酒店回复：【中西自助早餐——酒店提供免费停车?行李寄存】尊敬的宾客：您好！感谢您对如家精选酒店的信赖与选择！祝您生活愉快，万事如意！！

.开会，中午午休，意想不到的好，宽敞明亮，乾净衞生，特别安心

酒店回复：尊敬的宾客：您好！很高兴您选择入住华泽宾馆，宾馆有自助早餐，品种丰盛，美味可口。家，是避风的港湾，是温馨的小窝，是温暖身心的一隅。有爱才是家，华泽一直希望会用自己的贴心和暖心，成为您心中的那个家外之家，期盼您的下次回家！回覆员工 刘经理 回覆于2025年7月23日

Well located hotel near the airport. Beds were form and very comfortable. All of the staff were friendly and acccomodated our needs. Highly recommend the on-site restaurant, as the service and food were great! Shuttle is available, as you can not walk to airport from hotel.

地处景区内，只是入住关灯后，才发现门口背景墙内总是一闪一闪，打电话给客服，没人接，害得入住的人闷着被子睡了一晚上，都没休息好。退房时，跟服务员説，却不理会……

酒店回复：尊敬的宾客：您好！非常感谢您的入住和详细点评。正是如您一样的客人对我们的不断关心和督促，才能使我们不断发现工作中的问题，获得改正和不断进步。从您的点评中， 我们很遗憾的看到此次入住未能达到您的期望，给您带来的不便我们表示歉意。酒店管理层非常重视，并已经做了认真的调查和及时的整改，您的宽容和理解是对我们工作的鼓舞和支持！ 真诚期待您的再次光临！

Property is really well designed and it is very comfortable. Facilities are outstanding.

Absolutely terrible - we stayed 3 nights and I did not see one single hotel employee the whole time. Room was clean when we arrived. Double bed given for myself and my 13 year old son, one mattress, normally Europeans have 2 mattresses so not ideal. No wardrobe. Bathroom was so small and no towel rail or hooks - no where to put toiletries. Our room was not cleaned, no coffee/tea restocked, no toilet paper, no clean towels provided, bin not emptied, basically nothing.. There was a leak under the toilet. I could not voice my concerns as nobody was to be seen. Reception was closed every time.

第一次住这个房间，蛮好的

Absolutely beautiful accommodation in the centre of Arca. The rooms are spacious, tidy, cosy. The owners are extremely nice and helpful. They give you super tips for excursions upon arrival. The breakfasts are very good. Everything is clean and new.

酒店回复：Dear Dominika, we really want to thank you, you wrote beautiful words that give us the power to go on this way! Thanks a lot and hope to see you again ;-) Linda and Luca