Good service, personal and food. Just one night

Awesome place to stay near our office. Staff were helpful

酒店回复：Thank you so much for your great review! Glad we could provide such a convenient location for work. See you on your next trip!

Très bon accueil. H?tel très propre. Restaurant au top. Et région extraordinaire. Je recommande vivement.

Mycket fint hotell p? champagne gatan

H?tel magnifique pour la restauration rapide il y a McDo à 2 min à pied à peine ! Le lit est confortable, des produits de beauté (rituals), télévision très grande (problème avec le cast de mon telephone et la télé…) mais le reste parfait !

Week-end in famiglia nel pieno relax! Come sempre accolti con cortesia e professionalità. Pulizia eccellente! Appena possibile ritorneremo!

Struttura nuova situata nella zona Nord della spettacolare Isola di Albarella a pochi passi dal mare. Parcheggio gratuito adiacente alla struttura e stanza junior suite nuova, funzionale e buon livello di pulizia. Unica area di miglioramento il letto, poco comodo per i nostri standard. Ottima anche la colazione anche se leggermente caotica negli orari di punta. Consiglierei anche di spostare il checkout alle 11.00 per migliorare il comfort totale. Comunque sicuramente molto meglio del golf hotel. La consiglio

Was nice hotel, not as special as others. Customer service was lacking, kindness and helpfulness of staff was also lacking. Room was large, no closet.

酒店回复：Dear Grace It was with great surprise and astonishment that we received your comment. As you can see from our other reviews, one of our greatest strengths is precisely our guest hospitality and our ability to exceed expectations. We deeply regret that you did not feel this dedication during your stay. Your feedback is essential for us to analyze internally what may have gone wrong and to ensure that the excellent service and kindness we are known for remain consistent. We hope to have the opportunity to welcome you back to provide you with the memorable experience that is standard at our Palace. The Palácio da Lous? Team

Breakfast and rooms were great except the people who cleaned didn’t empty the garbages and left blood on the sheets. Pool and hot tub weren’t warm enough to use.

酒店回复：Dear Sir or Madam,Thank you for taking the time to share your feedback We are pleased to read that you appreciated the quality of the breakfast and your room.However, we are truly sorry to learn about your experience regarding the housekeeping and the comfort of our pool and hot tub. This is certainly not the level of service we aim to provide. Please accept our sincere apologies for the inconvenience caused.Your comments have been carefully noted and shared with the relevant teams so that immediate improvements can be made.We sincerely hope to have the opportunity to welcome you again and provide you with a much better experience Kind regards,Estelle COLLETQuality Coordinator

超预期了 很乾净也蛮安静的 老板娘人很好 小院有种江南小调的感觉.喜欢偏安静的朋友可以来这家！

酒店回复：感谢您选择初野·轻奢设计师咖宿客栈（丽江古城店）?！很高兴您喜欢我们精心打造的【设计师民宿】??，在庭院咖啡?的香气中享受悠闲时光~每个房间都配有中央空调??和巨幕投影??，让您的住宿体验更加舒适精彩??！期待再次为您服务，祝旅途愉快??！