-
Cleanliness was fantastic, staff were excellent and extremely helpful, friendly. Food spot on, would definitely come back.
查看更多
-
No soap . Remote was not working other then that it was good .
酒店回复:Thanks for the feedback, Nathan! We’re happy you had a good stay otherwise, though it's definitely strange to hear about those misses. We follow a strict room checklist to keep everything perfect for our guests, so we'll be looking into why this happened. We appreciate you bringing it to our attention and hope to see you again at Residence Inn Salt Lake City Murray!Warm regards,Guest Experience Team
查看更多
-
Room was clean spacious an had everything needed
Wonderful staff makes you feel like family. Look after you well
查看更多
-
Amazing stuff they went above and beyond to accommodate on fridge cold day, good breakfast, hot tub is amazing
查看更多
-
Fiquei em um quarto com cama queen, mas os len?ois n?o eram do tamanho da cama.... Fora isso estadia boa.
查看更多
-
Room was clean and bed was comfortable. Staff were very friendly and helpful. My husband would have enjoyed some rokm service but it is not offerred. Pool facility was enjoyable.
酒店回复:Hi Julie,We’re delighted to hear you enjoyed your stay, especially the clean room, comfortable bed, and our friendly staff. It's wonderful to know you had a great time at the pool. We appreciate your feedback regarding room service and will consider it for future improvements. Thank you for choosing us for your stay!- The Staff at Holiday Inn Cherry Hill
查看更多
-
饭店的位置非常好
京都车站一出来走路大约5分钟就可抵达
柜台人员非常亲切
办理入住时非常顺利
虽然房间可能有点小
(开两个大行李箱可能有点困难)
但整体来说是非常乾净的
酒店回复:Dear Guest,Thank you very much for taking the time to share your feedback about your recent stay with us.We are thrilled to hear that you enjoyed our hotel's excellent location, just a short 5-minute walk from Kyoto Station. It is wonderful to know that our front desk staff were very friendly and that you experienced a smooth check-in process. We also appreciate you mentioning the overall cleanliness of your room. Our team works hard to maintain a welcoming and pristine environment, and your comments are a great encouragement.We have also noted your valuable feedback regarding the room size and the challenge it presented for opening two large suitcases. Please accept our apologies for any inconvenience this may have caused. We are constantly looking for ways to improve our guest experience, and your input is very helpful as we evaluate our amenities.We truly value your patronage and hope to have the pleasure of welcoming you back on your next visit to Kyoto.Best regards,Bhandari ArjunFront Desk StaffKyoto Tower Hotel Annex.
查看更多
-
The room was not large but very nice .
The Hotel is very clean and up dated and the people were very nice and helpful especially Elisa in guest services
酒店回复:Dear Mr. Page, Thank you so much for your kind review!We’re delighted to hear that you found your room comfortable and enjoyed the cleanliness and updated feel of the hotel. Our team works hard to maintain a welcoming and well-kept environment, so your feedback truly means a lot to us.We’re especially happy to hear your kind words about Elisa in Guest Services. She will be thrilled to know she made such a positive impression during your stay. We’re very proud to have her as part of our team!We look forward to welcoming you back again soon. Warm regards, Lindsay Arnold General Manager
查看更多
-
Not a bad little stay, the staff are fantastic but the outside of the hotel hides the clean and tidy inside.
Worth a stay but not for to long.
查看更多
-
Staff are always so nice, friendly, and helpful. Room is always clean and comfortable. I wish they had at least one tv station that is English but it’s just for background noise and a few minutes at bedtime! Great location near the train station and we could walk to all the attractions we wanted to see. Lots of great dining options in walking distance too. Third time starting here with my Mum.
酒店回复:The entire team warmly thanks you for your positive feedback and for your loyalty, which means a great deal to us. Knowing that you appreciated the welcome from our staff, the comfort of your room, and the convenience of our location is a wonderful reward for us.We have taken note of your suggestion regarding an English-language TV channel and will look into the possibility of adding one for the comfort of our international guests.It is a true pleasure to count you among our regular guests, and we hope to have the opportunity to welcome you and your mother again very soon for another enjoyable stay.
查看更多