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Guest
奥罗拉别墅
时间:2026/05/01
Breakfast was good. Waffles eggs sausage. Pretty decent. Hotel was ok. Room was ok. Not 4 stars but adequate. Beds were ok. Not much for covers, pretty thin. Thought we would use the pull out couch bed but it was pretty poor shape. Hardly any lighting and felt like a cave. Poor guy running the place was really nice and was really helpful.
酒店回复:Hi Brad, and thank you for taking the time to review your recent stay. We value your feedback. Thank you for bringing your concerns to our attention. Rest assured these issues have been assigned to their proper departments so that these issues may be addressed.
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房间环境好,衞生,早餐不错,免费停车
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Guest
约安娜酒店
时间:2026/05/01
We truly enjoyed our stay in Sinaia!
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衞生细节做得很到位,公共区域和房间都整洁大气,设施保养得很新。早餐简约精致、品类齐全,用餐环境舒适。整体品质在线,性价比高,出差首选,后续出差还会继续预订这家酒店!
酒店回复:尊敬的宾客:感谢您入住阿卡酒店。很高兴您有一个愉快的入住体验,您的高度肯定给予了我们很多的喜悦和鼓励。鹊山湖阿卡酒店真诚期待您再次光临!祝您生活愉快!
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Was an amazing experience in this hotel .
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Good hotel with decent amenities and an excellent location, but the staff experience was extremely disappointing. We were travelling with a young child and requested a late checkout. They informed us it would be $30 to extend beyond 10 AM, so we agreed. We checked out at 11:45 AM, only to find they had charged $60, which felt unreasonable and misleading.
On top of that, housekeeping knocked 3-4 times, and their behaviour was shockingly rude. One staff member even said, “You have 2 minutes, just get out in 2 minutes,” which was completely unprofessional. I’ve stayed in many hotels and have never encountered staff speaking or behaving like this.
0/5 for staff behaviour.
If you care about service, I strongly recommend choosing a more reputable hotel. If you’re on a tight budget and only want to stay near Parliament and don’t mind compromising on service, then this place might work - but be prepared for poor staff interactions.
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The hotel doesn't have parking. We had to park in the city parking lot and pay the meter. It wasn't a big deal since it's right across the street from the hotel.
Check-in was very nice. Giovanni, the receptionist, was very welcoming and helpful.
Unfortunately, the air conditioning wasn't working in the entire building!!! The room was incredibly hot. We opened the window, and mosquitoes invaded the room because the screen had a large hole. Giovanni, was very kind and managed to get us a small fan, which, to be honest, made more noise than it did any relief from the heat.
The breakfast was very good, with plenty of options and the waiters were very attentive.
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Food was great! Property was clean and lots to do! Staff are friendly and accommodating.
酒店回复:Dear guest,Thank you very much for your time to qualify our resort.We are happy to identify that this vacation at our facilities was positive and we hope to have the chance to serve you again soon.Cordially,
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Very small rooms as described - works for one or a couple, tougher to 2 friends. Vibe is fun, staff is great, roof deck is fantastic, & subway access is easy.
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Lovely modern hotel, very walkable to everywhere in Beziers. Breakfast was delicious. Everybody was very friendly. Definitely recommend.
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