携程上面的酒店客服服务很差，有问题都不回答

第二次来住了，新酒店整体环境安静，有中餐厅，洗衣房，健身房，房间衞生乾净，没有什么味道，床品用得很好舒服，前台小徐服务周到热情，性价比高，旅途入住首选这里！

酒店回复：感谢您二次光临并暖心好评！??酒店环境安静、配套齐全，我们一直严控房间衞生与床品舒适度。也特别感谢您认可前台小徐的热情服务，性价比能得到您的肯定我们很开心，期待您下次旅途继续选择我们！--湾大松山湖学术交流中心

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酒店回复：??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????/??????????????????????????????????????????????????????????????????????????????????????????????????????????????? ? ??? ???????????????????????????????????????????????????????????????????Hotel Oriental Express Ginza West

老的维也纳酒店

很舒服，环境也很好，建议推

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

房间乾净，洗衣机乾净。

酒店回复：被夸了！被夸了！??您的这条好评已经截图保存，准备发朋友圈炫耀一下～ 感谢您的支持！

The cleaning in my room was inconsistent. The area for putting my toiletries and tea items was limited. And I understand that my items were untidy. But most hotels still manage to clean up and tidy a guest’s belonging while maintaining a professional attitude and sense of security. Also the housekeeping staff was loud during their shift and were calling each other in the corridor. Not all stay guests leave the room, especially if they are staying overnight. More discrete conversations and attention to their volume of their voices should be considered.

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Nice and smooth trip with efficient staff and system. Very nice

酒店回复：感谢您的评价！很高兴得知您的旅途愉快顺畅，也感谢您对工作人员与系统效率的认可。能够为您提供舒适便利的住宿体验，是我们的荣幸。期待下次再次欢迎您的入住！