The room was well designed for a cozy Napa stay.

Far from?Utsunomiya Station 宇都宫駅 Estimated a 25 to 30 min of walking from the station.

Breakfast was horrible Bathroom was very bad bathtub too bad bathroom not clean Room was ok but not great It’s not even 3 star pls remove from 4 or 5 star Very old building is woreout

酒店回复：Dear Guest,Greetings from Fortune JP Palace!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune JP Palace.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal servicesAt Fortune JP Palace, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Best Regards,Ranjeet NagareGeneral Manager

The hotel is clean and nice,near the main attractions,about 20 min walk,the food court is just in front of the hotel,the stuff is helpful.we enjoyed our staycation there,thank you .

Wonderful staff! The hotel is very pleasant and comfortable. I would stay there again. I marked it down just because the pool changing area is a bit rundown and the veg curry did not live up to the marketing! Presentation could be improved. Rice was served in clumps. Needed a little more sauce and more care with the presentation.

酒店回复：Dear John,Regrettably, we do not have a pool. I believe that you've mistaken our hotel for another.Could you kindly remove this post and place it on the correct hotel.Kind regards,Damien HughesGeneral Manager

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This hotel has a good classic Moroccan look and friendly vibe. I would say the only flaw was the beds weren’t winning any awards for comfort.

Nice sta

Sheets had blood on it. Ordered breakfast and meat was spoiled.

The entire hotel are was great. Thank you!