Apart from a confusing check in procedure. (No information on how to check in from *******) And when I approached the staff in the restaurant they blamed it on my having incorrect details on file - which was false as ******* never share guests information with 3rd party provider. Malt house should of reached out and sent information prior to our stay about check in. Also disappointing that once we arrived to rooms, it explained about 24 hour noise from cotton factory next door. Would of been nice to know this beforehand and we could of made the decision to cancel or not. They provided cheap ear plugs that did nothing. For the price of 2A and 1C (not even a 3rd bed) only two kings, it was over priced The air conditioner in both rooms operated with a flashing green light all night, so it was either be cold or forced to be kept awake by the green light & the nearby noise. Rooms were clean and tidy, good amenities. Suggest having menu in the room compendium also, instead of walking down in the dark and cold to look if it was vegetarian and/or child friendly.

Lovely hotel with great location and views of the marina and waterfront.

这次入住体验特别好，真心夸赞酒店管家小姐姐！办理入住前后全程贴心对接，路线指引、客房需求都响应迅速，待人温柔细心，服务格外周到。酒店内设专属健身房，各类健身器材齐全，器械乾净整洁，场地通透不拥挤，早晚抽空运动都十分合适。客房乾净整洁、采光舒适，贴心管家服务搭配完善健身设施，休闲健身两不误，出行住宿首选，下次到这边还会入住！

酒店回复：【贴心服务】感谢您的走心好评??！很开心管家全程细致对接、及时落实各项需求收获您的认可。健身房器材完备洁净、空间敞亮，就是为方便住客闲暇锻链而设。舒心客房搭配暖心服务，静待您再次莅临入住！

挺好的 品质高端

酒店回复：正品戴森吹风机，慕思床垫品牌，投影看比赛过瘾，欢迎以后再来

一个人来腾冲散心选了这家民宿，整体体验直接超出预期！房间自带私汤硫磺温泉，随时都能泡，舒服又治癒。全屋智能设施用着很方便，衞生打扫得一尘不染，环境安静雅致，氛围感拉满。店家服务贴心周到，有需求响应超快，设施齐全完好，独自住安全感十足，下次来腾冲还会选择这里！

酒店回复：【天然硫磺泡池】感谢您选择在“那不如·拾光”度过这段悠闲放空的时光。我们一直希望，这里不仅是暂居的民宿，更是一个能让时间慢下来、让身心回归平静的地方。受到美女的认可也是我们的荣幸，也希望您新的一岁平安喜乐幸福安康，期待下次您的到来，继续为您珍藏一段温暖的“拾光”回忆。

What a fantastic hotel! Located just outside the old town it is great. The room was lovely and the bed was comfortable. The shower was amazing. We were served welcome fruits and snacks and ******* tea. They had ******* clothes you could wear and they also gave us a lift back to the station free of charge. Wonderful hotel! The staff were really helpful as well providing us with lots of recommendations which was really useful. 10/1

酒店回复：尊敬的宾客，看到您用“真是太棒了”来形容我们，我们真的开心极了！感谢您把每一个让您满意的细节都分享出来。您提到的位置方便（老城区外）、房间漂亮、床舒服、淋浴体验超赞——这些是我们用心打磨的基础体验，能被您认可，我们倍感荣幸。特别感谢您对迎宾水果、小吃、热茶、换洗衣物服务以及免费送回车站的肯定！您能感受到我们的贴心，是对我们最大的鼓励。最让我们感动的是您对员工们的夸奖——“热情友好、给了很多有用的建议”。能为您的旅途增添一份温暖和便利，是我们最有成就感的事。再次感谢您的满分推荐！期待您下次再来，我们继续为您提供“真是太棒了”的入住体验！祝您旅途愉快，生活顺心！Dear guest,We are truly overjoyed to see you describe your experience with us as "really great"! Thank you for sharing every detail that made you happy.The convenient location （just outside the old town）, the beautiful room, the comfortable bed, and the excellent shower experience—these are the foundational experiences we strive to perfect, and we are truly honored to have earned your recognition.A special thank you for acknowledging our welcome fruits, snacks, hot tea, laundry service, and free drop-off to the train station. Knowing that you felt our thoughtfulness is the greatest encouragement to us.What touches us the most is your praise for our staff—"warm and friendly, with lots of useful advice." Adding a touch of warmth and convenience to your journey is what gives us the greatest sense of accomplishment.Thank you once again for your perfect recommendation! We look forward to welcoming you back next time, so we can continue to provide you with another "really great" stay experience.Wishing you pleasant travels and all the best in life!

工作人员的服务很热情，酒店的早餐也很丰富，出行打车，公交，地跌也都方便。周边还有很多地标美食很好吃，整体来説算是很满意的一次旅程

酒店回复：特别感谢您细致又真诚的评价，很高兴这次入住能为您的旅途增添美好体验。听到您夸赞工作人员服务热情、早餐品类丰富，我们由衷感到欣慰。我们始终用心打磨餐食品质，力求兼顾口味与选择，也要求团队以热忱的态度接待每一位客人。酒店周边交通四通八达，公交、地铁、打车都十分便捷，加上各类特色美食云集，也是我们希望带给宾客的额外惊喜。您的满意就是对我们最大的肯定，我们会继续保持现有的服务与配套水准，不断优化细节。祝愿您往后每一段旅途都轻松愉快、收获满满，也热切期待您下次再来游玩，我们随时恭候您的光临！

方便乾净整洁乾净衞生又方便衞生又衞生又实惠，位置方便！出行方便快捷，服务员态度极好、退房给我们贴心送了矿泉水，早餐乾净丰富

酒店回复：尊敬的宾客，感谢您的真诚好评！特别开心酒店便利的位置、实惠的价格以及整洁的环境都得到您的认可。十分暖心退房时的小小举动能让您倍感贴心，我们也用心准备了品类丰富、乾净衞生的早餐，希望给您带来满满的幸福感。全体工作人员始终秉持热忱的服务态度，用心对待每一位客人。我们会继续保持初心，做好服务与品质，期待您再次光临，祝您一切顺利！

在北京挖到超有味道的民宿?? 琉璃瓦舍四合院，古韵十足还兼具现代舒适。 地理位置绝了，临近各大景点，出行省心。 慢下来感受老北京的烟火与诗意。

房间比较乾净，老板主动帮我们升级了房间，还有接送站服务很不错 点赞 有朋友会推荐

酒店回复：【供氧+空调+巨幕投影】感谢您选择【瓦窑山居】能走进您的心里正是靠我们用心的服务，您的满意只是我们的起点，很幸运在您的旅途中可以陪您走一段，可以为您添加一笔绚丽的色彩，我们是一个有情有义温暖的地方，希望旅途一路有您相伴。祝您生活愉快，我们下次再会~