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Le bruit d’écoulement de l’eau dans la chambre nous a ruiné notre nuit malgré le confort de la chambre
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房间配备设施齐全，乾净 房间宽敞 ，而且在小街很安静 睡的很好！入住体验非常棒，下次还会定这里 ！????????????
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H?tel bien situé, à deux pas du centre ville.
Chambre hyper confortable. Le wifi fonctionne parfaitement.
Eau chaude à volonté dans la douche, pas de coupure.
Par contre, la chambre 101 donne sur la rue et au dessus de la réception. Insonorisation minable, impossible de dormir avant minuit trente. Les personnes à la réception ne parlaient pas mais criaient . C'était insupportable.
Sinon, rien a redire.
J'ai testé le resto le soir, très bon. Et tarif acceptable.
酒店回复：Dear Fabou,We would like to thank you for taking the time to describe your experience at our hotel. Our goal is to provide excellent experiences, and we take your comments very seriously. We hope you enjoyed your visit to Palma de Mallorca and look forward to welcoming you back soon.Have a great day!Kind regards,The Nou Baleares team
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The room and breakfast is good
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Fabulous experience. The team was absolutely diligent and warm. They ensured a phenomenal time away from the chaos. The property looks serene and the effort that the staff takes to maintain it is beyond appreciable. Additionally, the food is exceptionally delicious, Would totally recommend!
酒店回复：Dear Guest, Thank you for sharing your wonderful experience at the property. It's great to hear that the team's diligence and warmth contributed to your stay, and that you found the serene environment and delicious food to be highlights. Your recommendation means a lot to us!
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乾净企理. 2025 年开新
酒店回复：亲爱的贵宾您好，感谢您本次入住京都凯撒酒店，并拨冗留下宝贵的评论。我们很感谢您给予我们高分好评。 您的肯定是我们持续精进、提供优质服务的最大动力。 诚挚期盼未来有机会再次为您服务。
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Good food was good and served hot. Staff was helping and taking care of things. You just ask they are ready to assist. Rooms was clean and staff was polite .
酒店回复：Dear Abhishek, Thank you for your kind words and for taking the time to share your experience. We’re glad you enjoyed the food and appreciated our staff’s service and hospitality. It’s wonderful to know that the cleanliness and comfort of our rooms met your expectations. We look forward to welcoming you again soon! Warm regards, Management Team
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室外-20 室内24 非常暖和
服务人员能满足客户的需求
酒店回复：1024客服：尊敬的宾客您好!非常感谢您选择入住我们酒店并给予好评!您的满意就是对我们最好的肯定与激励，我们酒店致力於为您提供亲切周到的入住体验，真诚期待您的再次光临
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第一天入住，没有享受升级权益，因为房间订满，于是第二天一早定了江景双床房，前台安排了图1的小窗房，跟前台反应，结果穿灰色西装的男员工谎称江景双床房都是这样的，惊呆了这服务水平，那我定江景房还有什么意义，生气
酒店回复：非常抱歉给您带来了不太愉快的体验，由于当日工作事务繁忙，我们未能照顾到位，望您能多多包涵。我们将持续加强服务品质，确保“有问必答，有需必应”的服务准则。感谢您参与评价并给予反馈，期待着您的下次入住，也欢迎您一如既往地对我们提出监督与建议。
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Hotel is literally in the tamel area, close to restaurants, shops, tourist spots like garden of dreams, museum & casinos (for foreigners only) hotel room was clean and came with basic toiletries, breakfast was good, staff were friendly and helpful, would recommend
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