Great hotel with sustainability at heart. Friendly and helpful staff.

早上下楼坐在休息区等朋友来就接到了前台小姐姐刚泡好的热茶，茶很香人也很暖??

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

Hi, Recently we have booked Radission resort for 03 days ( 30Oct-01Nov) for the marriage of my Nephew. Booked it considering the location and space. However i can share the resort has a long way to become professional way and able managers to handle. Pros: a. Nice location b. good rooms c. proximity to beach d. Friendly reception staff Cons: a. Garbage disposal in below the main entrance. Very bad smell is constant at location like; Pool Cascade & Sagarika Lawns. Shared with relevant people on the issue. b. STP water is having bad smell used for watering the lawns in Sagarika Lawns. c. No POC for managing the arrangements at location and address any issue. They just forget you after booking. d. Every time you need a buggie ( electric Kart) for movement inside resort you have to contact and wait for long periods. Significant shortage of Buggies in resort. e. Found few intruders for lunch & dinner. f. HOtel staff looked clueless to handle functions seamlessly. Guys be clear if you are considering to book Radission Regards Vithal

We truly enjoyed our stay at Orton Hall. We love traditional hotels with charachter. The grounds were lovely and walkable. Would stay again.

酒店回复：Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that your enjoyed and we’re looking forward to welcoming you back.Kind Regards,Ioana Raluca BotezatuFront Office Manager

房间非常乾净，房间走廊香味好闻，前台很热情，退房後追到停车场送了非常漂亮书签，楼底就是各种吃的，尤其是斜对过的洛阳牡丹鲜花饼。去应天门10分钟左右。推荐推荐

酒店回复：亲爱的汉庭家人您好呀，看到您的点评以後，小汉顿时觉得浑身都充满了能量呢，非常感谢您的信任，在众多酒店中选择了我们汉庭入住，为您提供优质贴心的服务是我们义不容辞的责任，希望每一家汉庭酒店都能让您在陌生的城市感受到家的温暖，愿您的每一次旅途都有汉庭酒店相伴，为您的生活带来惊喜与感动哦！

客房隔音效果蛮好的，不会影响到休息，真的是蛮舒适的。衞生也不错，全方位无死角的乾净啊。

酒店回复：尊敬的维也纳贵宾，您好！非常感谢您下榻维也纳3好酒店浦北奥园广场店！酒店十分注重每位客人的入住感受，无论是衞生、还是服务，都非常用心和细致。能够得到您的肯定是酒店的荣幸，我们会继续坚持不懈的努力，把更多更好的服务真诚地呈现给每位入住酒店的宾客，让每一位客人都能感受到家的温馨。诚挚欢迎您的下次光临，祝您心想事成，开开心心！

前台小哥很热情，房间还行，比它説的感觉要大

我强烈推荐这家酒店。房间非常宽敞明亮，床铺舒适，让我得以安享良好的睡眠。酒店员工服务态度热情周到，主动及时提供帮助令 人倍感温馨。酒店早餐也不错，乾净清淡开胃小菜，暖心暖胃暖身体，起早就有精气神。还会再次选择这里，推荐给大家。

酒店回复：尊敬的贵宾您好：诚挚的感谢您选择海拉尔天启酒店！您的肯定是我们最大的荣幸及收获，我们会继续用心、细心、耐心、诚心得服务每一位客人。恭候您的再次光临！

房间风景很好，落地窗可以直接看到整个湖景，还有个浴缸可以边泡澡边看投影，浴缸还配备了一次性泡澡袋，虽然没有电梯，但是小哥很热心帮我把行李拿上去~~服务很好，订好房间后早早就加了微信把周围景点介绍发送过来~~民宿门口就有停车场，很方便，距离周围几个景点都很近，步行就能到达~~~虽然中间有点小插曲，但总体很不错~~可惜五一人和车都太多，没来得及去几个景点，第二天下雨，爬山也没计划成~~有时间还会再去一次~~

酒店回复：哇塞~今天一天的好心情都来自亲的五星好评~感谢您对酒店的整体环境、地理位置、设施设备、店内特色体验项目的认可，以及对管家服务的点赞。民宿位于太湖西山岛明月湾附近。民宿是独栋别墅，无边际游泳池水系，精致的设计构建，适合各个年龄段的客人入住、尽情享受惬意的度假时光，宽敞独特的公共区拥有桌球，街机，观景露台，下沉式休息区，会议室，咖啡屋等别致空间。多种全湖景房型供你随意挑选。民宿为了给每一位家人舒适的度假之旅，房间里面不仅配有专属用品、家俬家俱，还配有戴森吹风机，极米百寸投影，智能马桶，让你身心得到最奢华尊贵的呵护。从住宿、美宿到心宿，在这里，我们对待客人如同许久不见的老友，用用心的服务和特色的餐食招待朋友，用最温暖热情的笑容面对家人。意在让旅行的人有个落脚的地方，更追求留住内心的安宁，感受大自然的“野 生魅力”。我们在太湖边静候你，一同迎晨间曼妙，观满天星辰，月下品优茶，尽享慢生活。也希望精心准备的特色体验为您的旅途增色添新彩~

We had an amazing time! Nice quiet and central location, nice staff, and calming breakfast on the terrace with good views. Would recommend to anyone!