Unfriendly from the time you check in to the day you leave and the place requires major Renovations and Maintenance. If you require a place to gamble and sleep then this may work for you. Nothing else!

Parking pratique sauf quand soirée réunion à l'h?tel , plus de place sur le parking pour les personnes qui ont réservées une chambre. Douche un peu étroite . Petit déjeuner bien

Easy check in comfortable room, shower and bathroom have been recently renovated to a high standard shower was brilliant.

酒店回复：Dear Michael,Thank you for your fantastic 10/10 review! We’re so pleased to hear you enjoyed your comfortable room and that our newly renovated shower and bathroom made such a great impression.It’s wonderful to know the check-in process was easy and that you had a brilliant stay at Grosvenor Motor Inn.We look forward to welcoming you back next time you’re in Hamilton.Kind regards,The Grosvenor Motor Inn Team

Ben and Marta are fantastic hosts. Lovely location and great facilities. Thank you for looking after us so well.

前台服务人员态度确实很一般。

酒店回复：亲爱的顾客您好，非常遗憾未能带给您满意的体验，我们一定加强员工培训，提供更加温暖温馨的服务，也诚挚的邀请您联系我们反馈具体情况，我们一定做出针对性的整改！

房间乾净整洁，前台服务特别好，而且提前交代要安静点的房间，满足了需求！附近小吃多，赞??

酒店回复：感谢您的好评，能得到您的人认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升，不断创新，期待您的再次光临，我们将竭诚为您服务

Thanks

We stayed in the residents apartments not in the hotel. The apartment had an amazing view, was very spacious and clean. The hotel staff were very helpful and kind. The location is superb .. neat enough to the cafes and bars but not on top of them.

Our experience at Holiday Homes in Milano was wonderful. We were greeted by Emanuele who gave us a groovy map of Milano and talked us through where to go according to what our interests were. Everything we needed for our 4 night stay was included: a kitchenette, bathroom with hair dryer, washing machine, TV, a duper comfortable bed and a cute little balcony. The bonus was the beautiful design of the whole apartment. As it says at the entrance “Design is Milano, Milano is Design”. We’ll be back for sure! Grazie

酒店回复：Thank you so much! We really hope to see you soon in Milano!

Abbiamo prenotato direttamente dalla proprietaria pensando fosse un BB. In realtà è una palazzina con 7/8 camere e una cucina comune in cui la proprietaria ci ha fatto trovare qualche biscotto, del caffè e del latte di dubbia qualità, niente acqua, dicendo che era una cortesia visto che la struttura è una casa vacanza. Purtroppo però è una casa con camere affittate a vari ospiti che si ritrovano a condividere la stessa cucina. Al mattino si trovano stoviglie sporche e non si capisce chi debba pulire. Essendoci lamentati in mattinata veniva una signora che pensava alla pulizia della cucina ma non delle camere che non si potevano pulire in autonomia mancando l’occorrente. Nella camera avevo un phone che non ho potuto usare xché mancava l’adattatore alla spina che ho dovuto chiedere il giorno dopo. Direi bella struttura ma gestita con ambiguità e sciatteria. Quindi direi che non è un BB e non è una casa vacanze e che il prezzo è alto confrontato ad hotel della zona.