This hotel is lovely now it provides slippers which is a bonus.

前台很热情，一颗星给前台的工作人员 不知道那么多好评哪来的，首先酒店在一栋楼里的其中几层，整个环境很杂，脏乱差，停车场入口停了很多电动车进都进不去，地下停车库酒店只付12小时。 房间方面，隔音很差，隔壁洗手用水都能听到。楼下就是广场舞和步行街，房间窗户隔音差，十几楼都能听到，早上七点就能被广场舞吵醒。 最后要説一下餐厅工作人员，服务极差，几十块的早餐不是吃不起，餐品也少得可怜，建议服务行业要有基本的服务水平 总的来説除了方便去步行街没一点优势

酒店回复：尊敬的宾客您好!非常感谢您选择桔子酒店!此次入住没能得到您的满意，我们深表歉意。希望有机会与您有更多的沟通与交流，给我们提出更多宝贵建议。我们会细致的做 好每一个服务环节，不辜负您对酒店寄予的厚望! 我们衷心的期待着您的再次光临!祝您生活愉快工作顺利！

Stay in the hotel was good, very nice and good service.

C'est toujours un plaisir de revenir dans cet h?tel. L'endroit est très propre et lumineux, le personnel adorable et vraiment aux petits soins avec ses clients. Les chambres sont récentes, qualitatives et avec une insonorisation optimale. Le petit déjeuner consiste en un buffet très copieux et diversifié : il y en a pour tous les go?ts !

I enjoyed the menu and the service was very outstanding, The food as well as the view of the place were looking good. The whole staff had a good welcoming

酒店回复：Dear laurelchiloaneb, Thank you for your feedback, and for taking the time to write about your visit. Thank you for sharing your wonderful feedback with us. We are very happy to hear that you enjoyed the menu and found the service outstanding. It is also great to know that you appreciated both the food and the view, as well as the warm welcome from our staff. Your kind words will be shared with the entire team, as feedback like yours motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back to The Centurion Hotel for another enjoyable visit. Kind Regards, We look forward to welcoming you back to The Centurion Hotel soon! Kind regards, Martha Mthembu Senior Front Office Manager

Struttura accogliente,ma ambiente freddissimo,condizionatori accesi ma niente calore solo rumore,temperatura 16*,ambiente su due livelli ,per le troppo lamentele che ho fatto mi è stato portato un caldo bagno che non lasciavo acceso durante la notte perché faceva cattivo odore e poi avevo paura che stessero male i bambini.

Consistently great and easy to book and stay there

酒店回复：Hi FredThank you for your kind words about your experience with us. We are delighted to hear that you find our booking process straightforward and enjoy your stays at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.regardsIan

这次旅行到了西双版纳、丽江、香格里拉，每次都是在网上精挑细选评价5星的民宿，第一站西双版纳的住宿很满意，但没想到的是香格里拉的诗情酒店做的更好，位置位於古城中，装修典雅大气，衞生细节无可挑剔，床品超级舒服，智能马桶，24小时热水，还有供氧（为了更好地适应高海拔，我们没有使用），更感动的是我们还没出发，帅哥老板已经联系好到高铁站接我们的时间了，服务非常贴心，我们果断又续订了一晚！祝老板生意兴隆，财源滚滚！

酒店回复：感谢您选择入住我们的民宿！看到您説在这里度过了一段超棒的时光，我们由衷地开心～从温馨的房间布置到贴心的细节服务，都是为了给您 “家” 的感觉。您的认可就是我们最大的动力，期待下次再为您安排一场难忘的旅途！

一如既往的舒适 这边的前台服务态度非常好 宾至如归 设施齐全 房间乾净衞生 住的放心 外卖可以送上来 非常方便 推荐推荐

酒店回复：这里有一壶好茶，这里有一首好诗，只等一个有故事的你！

位置不错，酒店设施衞生尚可，性价比高。