房间乾净。只是check in有点麻烦。需要到mailbox拿钥匙之前没地方停车。警衞叫我们先进停车场，问题是进去了没有卡出来呀，结果我们又从九楼停车场转出来check in。酒店地点很好，靠近大商场。旁边的日本餐厅很好吃。客服回覆很快，服务好。

Outdated. Not the same level as other Embassy hotels.

Nothing special 100% China style method

酒店回复：感谢您入住雅典饭店并抽出宝贵时间对酒店予以点评，雅典饭店不属于特殊小众特色酒店，对没有达到您期许的特别看点深表歉意，欢迎您下次继续选择雅典饭店,能再次为您服务，祝您生活愉快！

Staff was super nice and friendly. Our was a little beat up looking. There was brown smudge up high on the walls above the beds plus therr was somewhere underneath one the beds was no going to attempt to figure it out.

Ironclad Plan Interaction with the staff was excellent. Dining, navigation and access to the building after hours were both easy and concise.

High tech room, clean room, excellent service

酒店回复：尊敬的宾客：您好！一句肯定的话语，一个满意的好评，都是对我们工作最大的支持与认可，看到您的点评我们都很开心呢，我们欢迎您常来哦！

Fantastic hotel great accommodation, very friendly staff and a special mention to siaeed who is a superstar and nothing was too much trouble. He took the greatest care of our time at this hotel. Great food and a lovely pool. Not busy at all, many days at the pool on our own.

This was such a clean hotel that was perfect for our family. We love our stay. The front desk was so professional and friendly.

酒店回复：Thank you for completing our Guest Survey regarding your recent stay at our hotel. We are thrilled to hear that you enjoyed your stay at our hotel. Please know that your feedback is extremely valuable to us. We look forward to being of service to you in the near future.Best regards,

这家民宿还不错，下单了随机盲盒房型，入住房间看着还挺好，是给安排了套二房型，还挺宽敞的，乾净衞生，住着也舒服，这个盲盒房型有乐趣也不踩雷，感觉他们的衞生，服务，安全性都很好，性价比高

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.

酒店回复：抱歉带给您不好的体验。您提到床垫硬的问题我们已经在逐步改善。关于前台服务的问题我们也在不断的提升。希望您能再给我们一次服务您的机会，我们会以真诚的服务和完善的设备让您满意，再次感谢您提出的宝贵建议！最近没有人再反馈此类问题了，欢迎您再来入住监督我们的改进，也期待您能联系我们，让我们进一步了解哪里没有做好，帮助我们改善，让更多客人得到好的服务。