A/C is broken TV could not be connected to phone Housekeeper banging on the door in the morning so scary Blinder for balcony not working had to use chair to help close the blinder

房间乾净整洁很好，前台服务态度挺好的，带着孩子去爬了东山古道，风景也不错，酒店位置便利，出行方便，性价比很高

酒店回复：看着这暖心的评价，我觉得我们努力何认真都值得了，岁月静好，我心安然。只有体验过了才会懂得，延续一如既往的住宿环境和更完善的服务，是我为您能做到的。喜欢我们记得回来看看我们哦，温馨提醒一下下，酒店套房是在12楼到20楼哦~~祝您生活愉快！

Good location, friendly staffs, and good value to stay in Narita.

酒店回复：Thank you for staying at Richmond Hotel Narita.We would like to thank you again for your compliments about our hotel's location and staff.We are very pleased that you were satisfied with your stay.All of our staff will continue to work hard to provide even better service to our customers.Thank you very much for taking the time to post your review.We look forward to welcoming you again.FukasawaManager

Стильно, красиво. вкусно. Рестораны по меню. Прекрасное море. Для меня огромный минус, что в ресторане при небольшом количестве народа, питании по меню, посуду в зале собирают на грязной телеге, выглядит ужасно.

服务：对姜倩 余双 余燕 项兰都是热情好客比较满意

酒店回复：非常感谢您的入住与赞美！您的赞赏给予酒店很大的鼓舞，也是我们前进的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受，祝您生活愉快！

We had a fantastic stay at The Gruene Cottages. The property was very nice and quiet. The cottage itself was clean and met our expectations. The staff was very friendly and accommodating.

酒店回复：Thank you for choosing Gruene Cottages for your stay! We appreciate your business and feedback. Happy to hear you enjoyed your visit!

Might have been a great 4 star hotel, once upon a time, but it isn’t anymore. The lack of coffee and tea making facility in the room, the staff trying their best, but not managing to keep up… it’s a shame. For the price, I would have gone to another hotel.

酒店回复：Lieber Sophie, vielen Dank für die gute Bewertung die Sie uns gegeben haben. Es freut uns wirklich sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und wir hoffen, Sie schon bald wieder bei uns begrü?en zu dürfen. Herzliche Grü?e,

Sehr nett, tolles Frühstück, Fahrradgarage

Park First, Then Check In... This clean and comfortable hotel is a little tough to enter by car as it is located in a very busy shopping and restaurant district with no dedicated adjacent spaces. There is a parking garage (Parking Souterrain Saint-Paul on Google Maps) 190 meters northwest on Rue Muzene and I highly recommend driving directly to it and walking to the hotel for check in. Once inside, the staff is friendly and helpful. We were impressed that our room was spacious, clean, and comfortable with one of the larger bathrooms we've seen during our trip. Worth the extra work in finding, so check your email prior to check-in for arrival instructions especially if you should arrive after 10pm.

酒店回复：Wow! Thank you so much Brent for this very detailed comment! Indeed, we advise our guests to park first as it is much easier, and to contact us in case of late arrival. Thank you very much for your kind words about our hospitality, the cleanliness and the size of the rooms, which is very rare in the city center! See you soon for your next stay! :)

前台服务太差