Everything ??

Amazing food.had the Sunday night indian buffet. Staff very friendly and helpful. Overall a lovely evening. ????????

Beautiful view from my room. I was only there for one night. The bar area is nice. Bartender was great. Would be challenging to get around with a wheelchair, walker…. Sidewalks and ramps not ADA compliant. Steep in spots. I didn’t see a ramp up to the check in/out office. I had to drag my suitcase up 4 stairs.

Convenient location for the places I needed to visit. Less than 10 mins in most cases. Rooms were relatively quiet although the resident dog intermittently barked for some time but eventually stopped. The room was clean and the host was responsive and welcoming and provided additional help and services. There was cold and hot shower, toiletries and a small bottle of water although it seemed I accidentally got two. I did not notice any coffee or tea bags but I did not enquire as my stay was short. I used their taxi service and Michael, the driver is a great guy. Almost like we were old friends catching up after several years.

No hot water, no useable bath tub (which was what sold us on it), very poor wifi so problematic tv. Grimy pool. Restaurant shut at 4 and had no menu. The very worst thing was we spoke to the manager and he really either didn't understand what the problem was or didn't see why any of that should be a problem. This is very confused. It's not really a hotel and no one made our bed. It's on a main road and under the flight path. Lovely manager but we felt like we'd beaten him to the ground by complaining and taken the food from the mouths of his children. We got a 50% refund but only because we asked twice. I mean, this is someone who held his hand under some very lukewarm/cold water and siad it was hot so.... Oh, and all the lovely grounds are up a hill behind you.

The place is disgusting. It’s clear the owners have zero interest in reinvesting. Room lighting is terrible, every part of the hotel needs refurbishing. Linens are tatty but clean. The ONlY bright spot was that the staff was friendly and helpful

Beautiful landscaping and villa decor. Ivor was a terrific host. He went above & beyond to bring a forgotten phone to the ferry when we departed.

酒店回复：Thank you so much for staying with us and for the lovely comments. Bringing the phone to the ferry was an easy task sir. Thay are our most valuable possession nowadays.

Always a favorite! It will be really nice when the tiki bar is finished. That was always a fun spot. The staff is great and love the grounds.

酒店回复：Dear Debbie,It was a pleasure to welcome you back to our corner of paradise, and we appreciate you spreading the word about your thoroughly enjoyed experience. We hope to host you time and again for many years to come. With sun and sea,Sarah WillResort Manager

Recently spent just under 3 weeks in an Ocean Front Deluxe Villa. This was my 10th visit to Shoal Bay Villas. Obviously there’s a reason I return every year. The rooms are perfect, and clean, they have everything, especially the Ocean View and the peaceful sounds of the Ocean. It truly is paradise. The crew is awesome, from Kathy, Rachel, Becky, Monica, Tish, the housekeepers, and maintenance crew there is nothing more one would need of a vacation They know every where to go and not to go, and take care of everything possibly you need. I have already booked for next year and will be bringing my family too, they too have been to SBV and since their first visit that’s all they talk about and cannot wait for next January to go back. This to me is a perfect place to go on a perfectly relaxing vacation Thank you Kathy and your team for making it perfect Michael B from California

Dirty, need maintenance, run down, couldn’t wait to wake up and leave. Happy we were only there for quick overnight stay. Would never recommend!