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Guest
歌剧院公寓
时间：2026/02/01
It was really great!!! Very clean, good location
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Really cozy and comfortable hotel at Montmartre. The personell were polite and helpful. Recommended.
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Wasn't able to travel because of ice storm and this hotel would not refund any of my money back to my card.
酒店回复：Thank you for sharing your experience. We’re sorry your visit didn’t go as planned, and we understand how disappointing travel disruptions can be. Your feedback has been noted by our management team as we continually review our policies and guest experience.
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After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay.
Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!
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Un borgo incantevole ai piedi della basilica di San Francesco. La cura dei dettagli ti fanno respirare l'aria di un posto di altri tempi raffinato e semplice allo stesso tempo. Ottima aacoglienza e disponibilità di tutto il pesonale. Pulizia accurata. Qui si trova tranquillità e pace. Buona colazione. Grazie per l'ospitalità.
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Emplacement très bien, parking attenant, chambre propre, personnel sympathique.
Juste un peu bruyant c?té gare
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The staff, accommodations and breakfast were out of this world. Can't be the location of the hotel. I felt like I was at home but better.
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Da ampliare e migliorare la qualità della colazione per il resto gentilezza, super disponibilità, pulizia e angolo di paradiso davvero. Sia in inverno che in estate. Noi siamo stati sotto le feste e siamo stati benissimo.
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Chambre très propre et agréable
酒店回复：Merci pour votre retour ! Nous sommes ravis que la chambre vous ait plu.L'Equipe WS
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check- in Teminal funktionierte nicht - analogen Meldezettel ausfüllen.
Heizung im Zimmer funktionierte nicht - kein Preisnachlass. Ansonsten akzeptabel.
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