非常满意的一次体验，细节到位服务热情，整体体验超棒，服务周到环境好，性价比高，下次还会再来！，乾净衞生整洁

酒店回复：感谢您对我们酒店的认可与好评！看到您对服务细节、环境衞生及整体体验的肯定，我们倍感欣慰。每一份满意都是对我们工作的鼓励，也是持续提升的动力。我们始终致力于为每一位宾客提供温馨周到的服务与舒适整洁的住宿环境。您的满意是我们前进的方向，期待再次为您奉上安心舒适的入住体验，祝您生活愉快，旅途顺心！

Loved it & the rooms looked exactly like the photos

Free parking

5.1去的民宿人少，去的时候下雪，老板给升级亲子房，提前开了空调房间很暖和，环境特别舒服，老板人特别好，待人热情周到，全程入住体验特别棒，这次玩得特别开心，强烈推荐，下次还来！

酒店回复：尊敬的客人您好，看到您对我们的服务如此满意，是我们的幸运，我们会继续保持，期待和您再次见面，祝您旅途愉快！

Beautiful location and room. Dinner was expensive for what we had at the hotel when compared with our following evening meal in a local bistro where the meal was cheaper and the service and the food outstanding.

我非常喜欢这家酒店的氛围，非常安静舒适。设施齐全，而且房间打扫的也非常乾净。酒店的位置也非常:好，对面就是车站，交通非常便利。酒店也可以免费停车。总之，这是一次非常棒的住宿体验。

酒店回复：?洗衣房和健身房?尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

Lovely hotel, the area was beautiful and had nice walks available on the doorstep. Signs that the rooms needed some love (nobs missing on taps, bathroom light flickering, toilet making noises all night). Bar area and breakfast area were great, a excellent breakfast! Spa was a little disappointing, it was full of kids when we went and the sauna was broken.

Difícil usar o sistema de identifica??o facial. A altura da camera n?o atende carros comuns com sed?s

Room was not ready when we arrived (extra bed and cot). The hotel is call anda have a great pool to relax. Is to park

酒店回复：Dear Guest,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed our pool facilities for relaxation.However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience with your accommodation setup upon arrival, as our rooms are available from 2:00 p.m. with the possibility of a delay during peak occupancy periods. Our housekeeping team works diligently to ensure all spaces meet our standards.Finally, we are pleased that you found our parking convenient during your visit.We hope we may have the pleasure of welcoming you back soon.Kind regards,Maribel Bosch, Dirección

Very relaxing atmosphere with discrete soft music all around, beautiful surroundings and breathtaking view of the mountains.

酒店回复：Dear Guest, First of all, we would like to thank you for choosing Elexus Hotel Resort & Spa and sharing your feedback with us after your stay. We would be happy to see you again in our facility, informing that your feedback is important for us to serve our guests better, to improve the services offered and to shape them according to the personal expectations of our guests. You may always be in contact with us. Customer Care Management