The room was spacious and comfortable. The pool was warm and large the kids loved it. The breakfast was delicious and fresh with a large variety. Overall our stay was fantastic.

le menu du petit déjeuner est très bien varié tout est très frais la chambre est propre et agréable

Adoramos nossa hospedagem! O hotel é lindo, muito bem localizado e extremamente confortável. O quarto era amplo, limpo e muito aconchegante. Tudo funcionava perfeitamente e a equipe foi sempre muito atenciosa e simpática. Também tivemos uma ótima experiência com a comunica??o e suporte do hotel durante toda a estadia. Foi tudo excelente e com certeza voltaríamos!

Det k?nns som att stiga ner i en svunnen tid, men vilken elegans! Rysch och pysch ger bara en h?rlig lyx och tyngd ?t hotellet. ?vervintrat? Kanske men definitivt en minnesv?rd upplevelse! Stort rum med sk?na s?ngar men hade ?nskat p?slakan. middag med en fantastiskt tillagad Bresse Chicken l?mnar absolut inget ?vrigt att ?nska. En imponerande vinlista och en ostvagn som inte g?r n?gon besviken! Frukosten helt ok men inte de b?sta vi ?tit f?r 17,5 €. K?nns ?ven lite snopet att inte en vattenflaska ing?r, minus f?r det, Dock i det stora hela en fantastisk upplevelse!

酒店回复：Thank you so much for your lovely feedback — we’re delighted you had such a memorable stay with us!Just to clarify, a bottle of water is available in your room minibar, and you’ll also find fresh and tempered water on the breakfast buffet. Please don’t hesitate to ask if there’s ever anything you need — we’re always happy to make your stay as enjoyable as possible.We truly appreciate your kind words and hope to welcome you back again soon!

We arrived in Cherbourg by sailboat, but the journey had been rough and we were feeling cold wet and tired, and wanted a nearby place to recuperate, rather than sleep on our boat in the cold weather. This place was ideal. We had good wash and sleep, and was refreshed for our onward sailing journey.

Cleanroom nice staff warm people

New York water park and resort with everything to make you escape from your daily life . Kid friendly . Huge water park with tubes and slides and lazy river hot tube extended outside. Restaurants had bbq meals and ice cream / cake call( pops ), with arcade close at 9 pm water park hours 11am -7 pm huge room get rooms with balcony with amazing views

我们5个人定了三间房，是这次出行中大家公认最棒的酒店，无论是环境、用品还是服务，每天还可以点下午茶，一百分

酒店回复：感谢一行人满分认可！能成为你们旅途里口碑最佳的住处，我们格外欣喜。环境雅致、用品贴心，贴心服务搭配每日下午茶，尽力给到舒心体验。期待下次结伴再来丽江小住～

Great location and property. Staff always great and it speaks for itself. I’ve stayed here at least twice a year since 2018 and it’s consistently the same or better each time!!

There was no hot water. The staff didn't let me know about that fact. During checkout they had no idea I'd already paid for the room. They barely said goodbye. This hotel is basically a single family detached house so you can hear everything. Combination of these factors force me to assign a 1 star review.

酒店回复：Dear Kuanysh Bay,First of all, we sincerely apologize for the terrible experience you had during your stay with us.Regarding the lack of hot water during your stay: there was an unexpected full-day municipal gas maintenance work that day, which caused a temporary hot water outage. We deeply regret that we failed to inform you of this situation in advance, this was entirely our mistake.We also take full responsibility for the other issues you mentioned: the confusion about your prepayment at checkout, as well as the cold farewell and poor sound insulation experience in our property. There is no excuse for our shortcomings in service and facility management.We have already arranged full internal rectification: we will establish an emergency notice mechanism for facility maintenance, optimize front desk checkout information verification process, and upgrade our guest departure service standards. We will also actively carry out sound insulation improvement work for our rooms.We truly respect your honest feedback, and we hope we can have the chance to welcome you again and show you a greatly improved stay experience.Best regards,Hotel Management