great spacious room, friendly staff, easy check-in and check-out - very pleasant stay!

酒店回复：Hello,Thank you for sharing your wonderful experience with us! We're thrilled to hear you enjoyed our spacious rooms and found our staff to be friendly. It's fantastic to know that both your check-in and check-out processes were easy. We're delighted you had a pleasant stay with us!Sincerely,Sonesta Management Team

Отличный отель. Хорошие завтраки на шведском столе с фруктами и омлетом. Очень чисто, хорошее белье и матрасы. Расположение ??. Доброжелательные сотрудники. Хотелось бы вернуться?? ( отель явно бывшая 4-ка) , почему-то стало 3 звезды, почему не ясно, вроде все соответствует. Желаю процветания!

酒店回复：Dear Valued Guest,Thank you very much for your wonderful review and kind words. We are truly happy to hear that you enjoyed your stay and appreciated our breakfast, cleanliness, location, and friendly staff. Your positive feedback is a great motivation for our entire team.We would be delighted to welcome you again in the future. Thank you once again for your lovely wishes and support.

Muy bien atendidos, el personal muy agradable, y unos desayunos riquísimos.

Outstanding lodge in a nature reserve with great facilities and friendly helpful staff. The chalet accommodation was spotless, comfortable and very well equipped, and the location in the nature reserve was great. The food in the restaurant was excellent. Only stayed one night, but wish we had stayed at least one more. Having said that, it was not cheap, but good value for what was on offer.

Spent four nights at this busy property. Located on the Headford Road, it is conveniently located beside a service station, a Dunnes Superstore, Penney’s/Primark, and Tesco. Just a 15-minute walk to City Centre restaurants, etc. A generous breakfast buffet with a wide selection of hot and cold options. Really nice and helpful staff. My only annoyance was with the acoustics, maybe I was just unfortunate, but on two of the four nights I happened to have really noisy next-door neighbors – one night it was a really loud man who carried on a hours-long conversation at shouting level, he was replaced the following night by two guys trying to outtalk each other at increasing pitch, it stopped around midnight so wasn’t too bad.

One night stay for sports tournament so didn't get to explore much of the amenities, but clean hotel with large villas. There is a fee for parking was a bit of a bummer, but that's ok. No AC, which I missed when booking, thankfully it was cooler weather when we stayed and you can open windows.

要求换了间安静的房间 的确换到了三楼 但旁边住户有点乱隔音不太好 环境还可以勤打扫房间 还有自助早餐可以吃 附近就是昆华医院和金马碧鸡坊

酒店回复：尊敬的宾客，您好！非常感谢您选择入住并分享如此细致的入住体验。很高兴得知我们的地理位置为您前往昆华医院和金马碧鸡坊提供了便利，同时也感谢您对房间清洁度和自助早餐的认可。对于您提到的换房后隔音问题，我们深表歉意。虽然三楼相对安静，但未能完全隔绝邻室噪音，确实影响了您的休息质量。我们已记录此情况，后续将加强客房隔音检查，并在排房时更加注意避免将易产生噪音的房间安排在相邻位置，力求为客人提供更宁静的睡眠环境。您的满意是我们最大的动力，期待在下次相遇时，能为您提供更完美的入住体验。祝您生活愉快！

Resort abbastanza carino, ambienti confortevole e rilassanti, giardino molto bello, personale abbastanza gentile. Mi aspettavano una pulizia impeccabile della stanza, purtroppo non è stato così. Presentava polvere, e si intravedevano da sopra il lenzuolo capelli sul materasso. Si dovreste prestare un po' più di attenzione a questo.

The hotel and room were clean, the breakfast fresh with a variety of foods to choose from. We planned this trip for Mother’s Day and saw photos on the website for this property showing a large pool area with a hot tub, which we were looking forward to. But the picture was not correct with a small pool and no hot tub. It was disappointing.

酒店回复：Thank you for you comments. I have shared them with our team.

Very nice and helpful people at the desk. But, heating system is not working in the room. Moreover ground cleaning is not satisfactory.