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Very clean, spacious and comfortable. Bed was a little hard but everything else was nice so it’s ok. I would book here again as a visitor from US.
酒店回复:Dear Valued Guest,Thank you for taking the time to review our property. Your feedback is very important to us and helps us improve your future stays.Kind regards,MATRIX HOTEL & RESIDENCE
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Fantastic find, spacious, clean room, amazing breakfast, friendly staff, highly recommend.
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尤其前台的会説中文的服务员态度非常不好??住的期间中发生了事情不可退房!给我发脾气??
酒店回复:Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are truly sorry to learn about your experience with our front desk team, especially regarding the attitude you encountered and the difficulty during your check-out process. Please accept our sincere apologies for any frustration or inconvenience this situation may have caused you. This is certainly not the level of service we strive to provide.We take your comments very seriously. Your feedback has been shared with the Front Office Manager for immediate review and appropriate follow-up, including additional training to ensure our team maintains a professional, respectful, and helpful attitude at all times.We would greatly appreciate the opportunity to learn more about what happened during your stay. If you are willing, please contact us directly so we can better understand the situation and address it properly.Thank you again for bringing this matter to our attention. We hope to have another opportunity to restore your confidence in us in the future.Kind regards,Hotel Management Team
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The room was warm, comfortable and quiet. The pub had am extensive menu and I was happy with what I ordered.
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Enjoyed my stay at the hotel a definite 5star ?? it was so convenient,close to all the tourist activities..will definitely come back again a neat and clean space thank you very much ??
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It was ok. Not great. The compact room is really really small. Didn’t have high expectations but I think this could compare to a hostel. Access would be better if it was an app.
酒店回复:Hello Danielle!Thanks for staying with us and for taking the time to leave your feedback. I’m sorry your stay wasn’t quite as memorable as we aim for every guest to have!We truly appreciate your honesty!We understand that compact rooms may feel small, and we aim to make them as comfortable and functional as possible. Regarding access, we actually designed our process without an app to make it simpler and more straightforward for all our guests—no downloads or extra steps are needed, so you can check in and out quickly and easily.Please feel free to get in touch with us if you are planning to come back as we would love to boost your stay!Here if you need anything!Bob W.
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房间非常乾净,位置也很方便,不堵车,老板人也很热心,
酒店回复:【24小时健身房】【免费自助早餐】看到您的好评,整个团队都特别振奋!在坦桑尼亚,我们不仅想给客人一个休息的地方,更想成为您感受当地风情的窗口。您的认可让我们确信,所有的用心都值得。ATGC NOBLE HOTEL期待下次与您重逢,一起续写在坦桑的美好故事~
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Fantastic stay at the hotel. Great location and a very spacious and clean room. Very close to public transport systems.
Staff and front desk friendly and happy to help.
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The room was very neat and clean and all the facilities including the the meal was very good Mr Arsnal and Ms Ngambi was very cooperative and helpful
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Ottimo hotel, camere spaziose e comode, prima colazione. Personale gentile e attento. Sicuramente una buona scelta in città!
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