Das Novotel Hotel in Karlsruhe ist sehr zentral gelegen. Christkindlmarkt war nur 10 Gehminuten entfernt. Unser Executive Doppelzimmer war sehr ger?umig, sauber und ruhig sowie super bequemes Queensize Bett. Insgesamt ist das Hotel neu renoviert und sehr gro? aber dennoch hat man die vielen G?ste nicht wirklich gesehen, sodass man sich nicht gest?rt fühlt. Sonntags/Feiertags ist der Frühstück bis 11 Uhr und geht dann automatisch in Brunch über bis 13 Uhr, was super praktisch ist für Langschl?fer. Wir hatten gratis late check out am Sonntag. Es gibt ein finnisches Sauna mit Duschen und einige Ruheliegen, was wir auch kurz genutzt haben. Tiefgarage befindet sich direkt unterhalb des Hotels. Wir waren sehr zufrieden mit Hotel und Service. Für ein St?dtetour ist Novotel sehr zu empfehlen.

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这家住宿真的挺不错的！十分推荐！ 先説位置，周围??特色，吃喝也方便，夜景绝了，能看到江边的灯火，晚上看着特别有感觉。 房间里很乾净，布置得也简约舒服，住起来很自在。细节也挺用心的，走廊还有小绿植，房间里的小装饰也很温馨。 前台服务特别好的，超级人性化，而且还有免费停车位，有啥问题响应都很快。总之，这次住得很满意，下次来还会选这儿！

酒店回复：所有的喜悦，源於您对我们全体员工辛勤付出的认可、感恩您选择慢里酒店，选择我们，给我们为您服务的宝贵机会。我们很珍惜，很感恩。我们会在为您制造惊喜与愉快的道路上，越走越好，越走越远。

Beautiful apartment Great apartment in a great location. We definitely recommend

酒店回复：THank you Andrei

房间太差劲了，脏，而且隔音效果超级差，一晚上没睡好，窗户还漏风，冬天住么冻死了。旁边放歌放一晚大喊大叫的也没人管管

酒店回复：亲爱的小源家人，小源看到了您的点评，深感抱歉。小源进行了认真思考与记录，针对您反馈的问题，实属不可抗力第三方因素导致，小源家确实无力改变，只能第一时间做出了调整预案进行避免。房间格局，建筑装修，因地产商精装统一交付，受物业、房东等第三方因素影响无法改动。另外酒店消防等相关部门也对房间格局有严格要求，因此深感抱歉。您下次预订可提前联系客房管家，我们提前给您安排较为理想的房间，以便给您较好的入住体验！小源期待与您的相逢。

酒店在县城中心，位置很好，出门方便的很。房间里空调嘎嘎好，热水出的很快，房间大小也适合，各方面都挺满意，性价比高。对了，前台小姑娘服务很热情，点赞。

酒店回复：尊敬的宾客： 您好！ 非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞， 也是我们进步的动力， 我们会继续保持热忱， 致力让每一位宾客享有宾至如归的入住感受， 热切期待您的再次光临！ 欢迎您再回来体验， 祝生活愉快！

Contrairement a certains commentaires c’est la troisième fois que nous venons dans cet h?tel, très simple ,mais la literie est impeccable et la chambre est d’une propreté irréprochable, ces 3 dernières années nous avons toujours la même chambre ;lorsque je lis en 2020 (propreté douteuse)c’est le commentaire qui est douteux!! ,le jardin intérieur n’est pas entretenu…dommage !!mais belle piscine entretenue elle, par contre le bémol est le prix du petit déjeuner disproportionné par rapport au prix de la chambre et au choix restreint proposé! le bar et le restaurant ont ete relookes ,mais nous d?nons toujours sur Dignes car les prix et le choix sont plus abordables qu’au restaurant du golf.

Une belle expérience H?tel très original, bien pensé dans les détails, dans un cadre sublime. La chambre Musique est vraiment surprenante à 1500m d'altitude.

Nous sommes allés dans cet h?tel et y avons passé 3 nuit, les chambres en dehors des 1er prix sont très grandes et rénovées, bien équipées avec des sanitaires confortables. L'accueil est excellent, la patronne est aux petits soins, comme ke personnel, et le patron un peu grognon au 1er abord très sympathique. Vous pouvez y prendre vos repas qui sont corrects.

Good hotel. Bad management - no rules for guests. Drunk, noisy guests. We stayed at the hotel with our 2-year-old son for the weekend. Offering a wonderful new water world for the little ones and pool activities. 2 children's boxes. Children's playhouse /machines/. Excellent food and nicely renovated rooms. Mascot and animations. It sounded like a great family outing. The hotel offers all-inclusive services, including beer and wine drinks. This attracted many noisy guests, who were already drunk and asleep at the reception by 6 p.m. The housekeepers were doing their work and pouring. No one told the guests that they would not get any more beer. Although the rooms had thick walls, through the door in the corridor you could hear the shouting of drunken people returning around 9 pm. - 2 a.m. per room. What regularly woke up my child. Elderly guests 70 plus went to relax in the pool activity for children. They sat there for a really long time and used the pearl bath and the trikes. At the same time, they also had trikes in the relaxation pools and large jacuzzis just for them. It did not make a good impression when instead of children in the children's pool there were old guests scratching their heels /I saw that/. Therefore, it would be good to set rules for pools. Older clients also went to the toilet in the children's section of the pool. Although the men's and women's toilets were only about 5 meters away. After all, if the women's toilet is occupied, I don't go to the men's or the children's - I'll wait. The hotel has many advantages, which I really appreciate, such as a TV by the pool, an offer of water or a large bottle of water at every step, excellent food, nice rooms and bathrooms, many possibilities for children's entertainment. Unfortunately, there are no set rules for guests and no one checks the guests. guests selfishly do what they want and it spoils the impression of the hotel. I don't know if the hotel focuses on families with children or on clients who go for free beer. Thank you for the statement from the hotel management.

酒店回复：Dear Guest, First, we would like to say thank you for rating us and giving us feedback about your stay in our hotel! We really appreciate that you shared your thoughts and experiences with us! Thank you so much for mentioning how family friendly our hotel is with the activities and playhouse. Also, we are glad that you were satisfied with our meals and services. Although, we apologize for the inconvenience! We always want to learn and to improve, so thank you for bringing this issue to our attention, we will look out for it more! Our staff always tries to intervene if they notice anything like you mentioned above. So, please accept our apologies, our main goal is to give the best experience for our guests. Overall, we still hope you had a pleasant time, and collected many great memories. We hope to welcome you again soon among our guests, until then we wish you all the best! Best wishes, Hotel Management