ótima estadia :)

Customer service was extremely helpful, the room was very clean and spacious. Me and my family enjoyed our stay!

酒店回复：Hello Phillip,That's fantastic to hear! We're thrilled that you and your family had a wonderful station at Residence Inn Riverside Moreno Valley. It's great that you found our team to be helpful and enjoyed our clean, spacious rooms. We genuinely appreciate your kind words and look forward to welcoming you back soon.

Современный отель с хорошим завтраком недалеко от станции. Приятный онсен.

A good hotel that is very close to the train station. I was able to check in at around 11PM local time, pretty straight forward experience. I think there was no mentioned of a shared bath, it's alright for me though as I also would have preferred cooler water in the hot summer haha They have a lounge that is opened until 10pm and free coffee 24hrs. I got the breakfast for this hotel, it was a buffet style one and the food was delicious :p The room was pretty spacious, clean and comfy. Great experience overall, I recommend staying here for easy transfers

Luksus leilighet It was a very nice appartment. Breakfast was ok. Short walking distance to centrum.

Fabulous family run hotel. Everyone is really friendly and the location is excellent. Would definitely recommend.

the rooms and equipment are aged, they don't represent the price paid

We had the BEST time Naples and this was the perfect place to stay. The most beautiful building, spotless rooms with an amazing view over the street below. Lucio had thought of everything to make the stay as comfortable as possible, the rooms were well equipped and so spacious- we had 2 adults, a 16 year old and 17 year old. Location is perfect and within easy walking distance to the port and train station. So many bars and restaurants nearby and a lively square with live music which we loved. Thank you Lucio for getting our first Italian holiday off to such a successful start - we loved ever minute!

前台小姐姐态度非常好，很为住客着想。对房间要求有需也很快解决。房间清洁也特别认真，客房阿姨们也都笑脸相迎，很温暖的一家酒店。

酒店回复：您的五颗让小枫读懂了五种意思。1.肯定2.认可3.开心4.鼓励5.提议。谢谢您用心的点评，我们知道自己尚有不足之处，有待改进。能得到您的五颗星，小枫甚是感动。您的包容，理解让小枫倍感羞愧。唯有更加努力，才能配上您的五颗星。大恩不言谢，看我的行动吧，下次来，小枫会变得更好。

接站拼客等候时间过长（半个多小时）；酒店距机场八公里左右叫机场店名不符实；接站车不走快速路而走破旧乡镇路为了顺路拼车乘客下车，耽误很长时间，正常应该十多分钟的路跑的半个多小时；房间窗户对着外面墙象住在仓库里。

酒店回复：顾客您好，就是实际距离如平台所示八公里左右，驱车15分钟左右，晚上都是三个司机滚动发车，15分钟一趟，路程和路都不是酒店能控制的，您説年纪大需要安静的房间还给您额外留好，如果不满意您可以立即换的呢。前台也是24小时有工作人员，有问题可随时帮您解决。