I really enjoyed one night in this hotel. Very cosy room with the beautiful roof balcony. Also the receptionist is very helpful in booking taxis and etc.. They also let me check in much earlier.

酒店回复：Thank you for your feedback. We hope to serve you again on your next holiday.

Trip on vocation we have a wonderful trip

I checked into the York Hotel Legacy in Delhi on February 4th 2026, I arrived at around 5pm and was intending to stay for 2 nights. Initially they couldn't find my reservation but eventually they did, after being told that it was still being cleaned I was escorted to my room at about 6pm. On arrival to the room it had no window to the street, it was not the room I requested. It did have one small window on the other side of the room but this lead to a disgusting services area that was filthy, dark and full of wiring, I could not get the shutters closed again and was worried about rats. I was not given a key, I was asked to wait in the room while they found one but the bus boy was able to blatently let himself in with the master key. There was also no latch on the inside of the door to stop them coming in whenever they wished. I complained and was moved to the room I booked but it was not very clean and by that stage I was no longer feeling safe so I moved back to the hotel I had been in previously. I was refused a refund through **********. Also, the advertisement for the York Legacy states that there is a 24 hour airport shuttle, parking, onsite spa services and full breakfast, none of which is true. Also, if you see a review by Satish, he is actually staff.

On arrival we were told our room had been cancelled. We advised them that our room was definitely not cancelled and we managed to get them to provide us with a room. The room was average, the cupboard door in the kitchen was falling off it’s hinges.

真的是个很老旧的酒店，优点很多，位置很好，离地铁站走路就5分钟，旁边有多个餐厅超市，离海德公园，自然博物馆都不太远，我们定这的主要原因就是下午4点要去做地铁到希斯罗机场，这个地方刚好有地铁直达 唯一不好的就是酒店感觉很潮，，就是地毯洗了没有晾乾潮气 对了，前台接待虽然有很多印度人，但都很礼貌

Nice place, beautiful old hall, clean rooms and nice breakfast. Would stay again.

酒店回复：Thank you for your lovely review, glad you enjoyed your stayhopefully we will be welcoming you again to the hotelThank you

There is two restroom but the shower gel ran out both

Thank you so much for the wonderful stay at Penguin Waterfront Escape. We had a truly relaxing and memorable time. The location was beautiful, the accommodation was comfortable and well maintained, and everything we needed was thoughtfully prepared. Waking up to the waterfront views was a real highlight, and it made our stay extra special. We really appreciate the care and hospitality you provided, and we would be very happy to return in the future. Thank you again for creating such a lovely place to stay.

Nettes kleines Hotel in Flughafenn?he mit ruhigem und entspanntem Ambiente. Das Frühstück ist schlicht , Getr?nke müssen extra bezahlt werden. Freundliches und hilfsbereites Personal.

Verry good ??