房间小，洗手间较窄，灯光不足 晚上半夜还会听到水喉管的冲水声 有晚还发现冷气机出口位滴水 情况的确差

衞生乾净，离机场近，班车方便。

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酒店回复：Thank you for taking the time to provide us with constructive feedback. We are deeply sorry for the bad experience you had gone through. As we mentioned during our discussion, we are a private lodging area, we are not a hotel. We provide multilingual service through online and offline (if needed). Our contact details are all listed publicly online, message or phone calling is available, but we did not receive any contact from you regarding the stay. The check in details were sent to your inbox beforehand, it was already shown as “seen”, which you had all the checking in instruction when arrived the facility. However, due to your personal reason, we didn’t know the guest who is actually staying is different from the guest who had booked the room.This incident is obligated to marked as a “No Show”, it is non-refundable. But we had decided to refund partial of the stay because we thought this was simply a miscommunication between the guests and the host. We will do our best to ensure things like this won’t happen again. We hope we will be able to host your stay with a better experience in the future.

OK, Ok, Ok

酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

这家酒店对我和老婆来説，早就是刻着特殊印记的地方。十几年前我在横店捣鼓短视频创业，那会儿啥都不懂，拿着个旧相机在街头巷尾拍素材，常常忙到忘了时间。就是在这附近，偶然遇到了酒店老板的父亲——当时他还只是个在待建地块看守材料的长者，我们素不相识，他却总喊我去临时板房里喝口热水，见我没地方吃饭，还会把家里带的菜分我一半。 後来才知道，长者是在为儿子盯这个酒店项目。我看着他每天围着这片空地转，盘算着地基怎麽打、图纸改了几版，也看着他儿子——也就是後来的酒店老板，跑前跑後对接工程。那阵子我创业屡屡碰壁，是他们一家总説“年轻人别怕摔”，不仅留我在板房里蹭过无数顿饭，老板还帮我联系过当地的商户拍素材，甚至在我资金周转不开时，悄悄塞过一笔钱让我先撑着。也是在这片热火朝天的工地上，我认识了来给老板送文件的老婆，她总笑我满身尘土却眼里有光。 如今再回来，当年的空地早已立起气派的酒店，老板夫妻俩把这里经营得红红火火。而我，也总算熬过了那些难眠的夜晚，带着团队做出了点样子。这次特意带着老婆来，一是想好好谢谢老板一家，二是想再去当年的工地旧址看看——哦不，现在已经是酒店漂亮的後花园了。时光荏苒，当年的狼狈和温暖都历历在目，这里不仅是我们爱情的起点，更藏着一羣陌生人给的、让我记一辈子的善意。往後啊，肯定常来，就像走亲戚一样，踏实又亲切。

酒店回复：" 亲爱的客官您好啊，我们已经猜到您是哪位客人了，谢谢您这麽支持这麽喜欢我们，我们一直把客人当做我们的家人，我们的朋友，我们的好邻居，为你提供更加舒适愉快的入住体验，解决你在入住的实际问题，让你虽然在外地但是大家就是你的家人朋友邻居，在你需要的时候喊一句我们都在你身边，不让你感觉孤独寂寞，关心你体贴你是我们都应该做滴，没有最好只有更好，我们一直不停止追求，欢迎您再次光临酒店，祝您生活愉快~"

Park8ng is not at the property and is not free. They switched my room the next day because the shower didn't work. The first room did not have any amenities but the second room did. First room was very noisy from the outside but second room was much more quieter and larger.

酒店回复：Hello,Thank you for taking the time to leave a review about your experience at our establishment.Our teams strive to do their best to ensure customer satisfaction, and we are sorry to see that your stay did not meet your expectations. We apologize for all the negative points you mentioned in your review, and we will improve to earn your trust again during your next visit.Please rest assured that we will do everything possible to ensure your future stay is a wonderful one.Sincerely,The Management.

Air con noise Noises fromAir con units all night !!!!

酒店在封闭园区，绿化很不错，房屋设施有些陈旧了，但性价比无敌。一楼客厅二楼卧室，有大院子、阳台和露天温泉池。酒店所在的石塘村农家乐很多，随机去了两家，口味都很好也不贵，周边没有特别的美景，商业超市也不多，但黄昏时在村里逛逛，看着游客和村民各自安好，也非常舒适。总之很惬意，适合不想玩太累的人。最后一张照片中那条铁尺一样的装备，把它转一下，再打开水龙头往池子里放水，就可以蓄水了，放够泡澡的水差不多需要四十分钟。供参考。

酒店回复：客官的总体印象总结的真的很全面呢！把您对竹卿舍的爱都写到了文字里。竹卿舍位于石塘人家却不拥挤的“交通要塞”，清晨、午后、夜晚，总是那样的安宁。在店里一起喝茶，聊天，静静地享受下午的时光，有风的日子里，躲在院子的树荫下，听着树在唱歌，看着花在起舞，天上棉白的云彩徐徐飘过，惬意惬意。早餐有多种多样的中式品类，补充一日的好元气！

Pensione semplice e ambiente molto pulito. Colazione abbondante e varia, sia dolce che salata. Proprietario molto cordiale. Ottima base di partenza per numerose escursioni sull'Alpe di Siusi. Super consigliato!!

Very nice place Joyce was very helpful and welcoming. Very nice hotel. Just need a new sign to find the place. Otherwise, awesome place.