It was an awesome stay! This is an excellent place to stay to watch the Snowflake Lane parade. You could also watch it from the 2nd and 4th floors. The front desk staff are friendly. To top it all, they waived the $50 parking fee since we stayed on Christmas Eve. We would consider staying here again.

Very well maintained place and friendly staff. The environment was very peaceful. Will definitely be returning.

酒店回复：Hello Alida,Thank you for your great review. We are thrilled to know that you enjoyed the relaxing surroundings and the services of our dedicated staff. We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

Oda harikayd?, ?ok temizdi. Ak?am e?lencesi de güzeldi. Kesinlikle tekrar gelece?iz.

Room was great until the lights goes off then out comes to cockroaches. We had two instances of these critters during our stay. It totally was a bummer. Other than creepy crawly things, the buffet and the resort was excellent. The ala carte restaurants were ok. Service was good.

酒店回复：Dear guest,Thank you for bringing your experience into our attention and we would like to thank you for your feedback.Usually, if we are advised of a problem during the stay, we are able to assist our guests, our Front desk staff help upon request. Though we manage a proper fumigation program for all our areas, it is unfortunate that we are unable to control insects at 100%.Due to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. Our lovely staff work to keep them under control, since our grounds have extensive garden areas. We fumigate continuously all areas to keep insects away from our grounds. Please know that at any time during your stay, we urge you to contact our staff to assist with anything you might need to improve your visit.Our team responds quickly and thoroughly to any issues our guests encounter during their stay.Your feedback will be forwarded.Best Regards,Hotel Riu Palace Tikida TaghazoutOnline Reputation Manager

The hotel staff were very helpful and kind. Loved the security of the hotel and its cleanliness. Rooms are exactly as advertised while booking. Shopping is a nearby walk which is really convenient.

This room was tiny! Too small for my wife and I to be in the room with 2 open suitcases. Bathroom was also small. No room for me and my long legs to sit on the toilet. No chairs, no table/desk. It was less than relaxing to be in the room. Bed was too small for 2 adults. Street noise all night long…Staff was friendly and accommodating. I would not stay here again

酒店回复：Dear, You slept in Double room 206, 15 square meters, exactly what you booked in the room description.Because nowadays people travel with small luggage we decided to maximize space with suspendedshelves, a reduced desk and a sliding bar to hang your belongings.The hotel were renovated 2 years ago in a modern style with double-glazed windows with very highsound insulation.We are happy to read you enjoyed our staff in our family hotel .Sincerely yours, David CHAPUIS, H?tel CHARING CROSS

Amazing pods in amazing location Loved our stay here. Pods are well equipped and surprisingly spacious, more than enough room for our family of four. Site has fantastic views in a quiet location just a short walk from the village. Also appreciated the enclosed garden, giving privacy for using the hot tub and safety for dogs and younger kids. Will definitely be back ??

酒店回复：Thank you for glowing review :) We're SO pleased you enjoyed your stay and look forward to welcoming you back. It was lovely to meet you all :)

Excellent resort at river side. It’s one of the most iconic resort in Manali. A big lawn and ample parking space give you a sense of grandeur . Bhagat is an excellent fellow in their restaurant who is eager to serve you with a smile. Will visit again soon

酒店回复：Dear Guest, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed the riverside location and the spacious lawn. We're also glad to know that Bhagat provided you with excellent service. We look forward to welcoming you back to Mastiff Grand Manali soon! Regards, Pramesh Bijlwan General Manager

Great location 50m from a lovely beach. We let them know that it was our daughter’s birthday and they made it special for her by decorating her room. They also organised a cake, snacks and drinks. She was very pleased. The rooms are comfortable and the pool is large and nice. At breakfast they did not automatically give the items listed. We had to ask for these eg fruit. However, there are a range of items offered and you can choose either an English or a Sri Lankan breakfast. Dinner was good too. Laundry was reasonably priced.

挺好 有点偏