Stayed at Casa de Pyramids Hotel, Giza—modern, clean, and I loved the bathtub. Rooftop breakfast with a pyramid view was amazing and the food was great. The manager even gave us an extra breakfast and a room upgrade. We liked it so much we stayed one extra day!

酒店回复：Thank you for your kind review! We’re happy you enjoyed the facilities, cleanliness and we hope to welcome you again soon at Casa De Pyramids. ??

环境不错，整洁乾净，枕头很舒服，安静适合休息

酒店回复：亚朵，总有不期而遇的温暖存在，热情，好客，温暖，是我们亚朵人的待客之道。舒适，静谧，人文 是亚朵的独舒适的体验，我们倡导邻里服务，我们信奉客人为家人，亚朵，欢迎您回家！亚朵，只为给您的入住提供更好的体验！亚朵，总有不期而遇的温暖存在，热情，好客，温暖，是我们亚朵人的待客之道。舒适，静谧，人文 是亚朵的独舒适的体验，我们倡导邻里服务，我们信奉客人为家人，亚朵，欢迎您回家！亚朵，只为给您的入住提供更好的体验！

这是一家很有特色的民宿，房间还有私汤，水非常热，屋内乾净整洁，爬完青城山回来洗个私汤太爽了。

Terrible bathroom no space to move around? Room s too small for two person? Front desk is so rude and ?not helpful

My stay was comfortable, convenient, and quiet. The staff were helpful. I appreciated being able to leave luggage and borrow a bicycle.

Our stay at Radisson Blu Cebu was exceptional, offering a perfect blend of luxury, convenience, and world-class hospitality.

不知道平台怎么监管这种宰客店呢？拿着开业配套齐全的照片忽悠人，照片和房间严重不符，这种破破旧旧的怎么能卖比同区域高近一倍的价格，智慧系统没有，USB插头还是坏的，本想定贵点能休息好点，所谓乳胶床垫就是普通弹簧床垫，还有有点塌陷了，翻个身，床还左右晃的跟地震一样，牀板拼接松了，搞的一晚上没睡着，晚上开窗了还是下水道反味重，地板鼓包，洗手间喷头固定不了这都算了，下单前本想看一下房间，可正巧电梯坏了又带着行李，直接就下单了，然后就当了一回大冤种

酒店回复：首先非常感谢您选择入住悦来居酒店，也很抱歉此次入住体验未能达到您的预期，给您带来了不愉快，我们深感愧疚。关于您提到的问题，我们逐一核查，关于房间图片，我们所有宣传素材均为实拍。智慧系统方面，酒店确实区分了普通房型与智慧房型，您预订的是普通房型，未包含智慧系统配置，这一点在房型设施内也是也展示的。其次197 元的景区房型定价，我们是参考周边同档次酒店制定的，若您觉得性价比不符，我们愿意为您申请 20 元无门槛优惠券，供下次入住使用。其次USB 插头问题，可能是您入住时误关了房间总闸导致无法使用，我们已安排工作人员对所有房间的插头进行全面检查，确保正常使用；电梯当天确实在定期安全检修，未能提前告知您，给您携带行李造成不便，我们深表歉意，后续会将检修计划提前在酒店门口公示。花洒座位松动是我们日常巡检的疏漏，后续会加强设施检查频率；同时衞生间的花洒也被您弄坏了，可能是沟通中的误会，我们会进一步核实情况，若给您带来困扰，我们向您致歉。酒店24 小时营业确保您有需求时能及时联系到我们。您反馈的床垫舒适度、下水道异味、地板鼓包等问题，我们已安排维修团队全面检修整改，争取为后续宾客提供更舒适的入住环境。若您愿意再给我们一次改进的机会，下次入住时可直接联系客服，我们会为您优先安排智慧房型，让您体验边观景边休憩的舒适感。感谢您的监督与反馈，祝您生活愉快！

酒店楼下就是公园，住客不用买票可多次进出。离大唐贡茶院车程很近。酒店房间很乾净，茶歇区的榻榻米可以多睡一个大孩子。大堂服务很热情，需要帮助的时候能很及时处理，餐厅的菜也很好吃，套餐价格很实惠。

酒店回复：亲爱的茶香品鉴师，感谢您在这片山水间与我们共度悠然时光！能将公园的晨露与贡茶院的茶韵都装进您的行囊，是我们最欣喜的事。榻榻米上飘散的童趣笑声，餐厅里升腾的烟火香气，都是这片土地对您最真诚的馈赠。期待在秋茶飘香时，与您再续这段被阳光吻醒的茶旅时光！

从青旅换到这家民宿后，感觉十分惊喜。民宿位于公寓楼，楼龄较新，设施齐全，我住的房型对着一个步行街，十分安静。楼下有餐馆便利店，生活没问题。 交通方面，离地铁站大约八百米，可以骑共享单车前去。 位置方面，离大名鼎鼎的春熙路仅三站地铁。 整体感觉挺好，强烈推荐。

酒店回复：感谢您的入住,这边公寓有多套户型（小标，大标，双卧）都有的哈,所有户型都在这栋楼,比较方便的?衞生都有专职阿姨打扫的，乾净舒适，祝您旅途愉快

Good morning, My family and I travel all around the world, we experienced many things , the experience here was very poorly, customer service person Ketlen was very rude and looked down on us , very arrogant person with very poor person communication skills. We were charged extra for a parking card , it was hard to check in , we had to go to 3 receptionist and paperwork checking, pictures taking , we lost over 1 hour of our stay doing paperwork and trying to find the checking in office. When we got to the room, bathroom was dirt , hair all over the drain line of the shower, missing toilet paper, sink faucet was broken, shower head was dripping water , fridge wasn’t cleaned and smelled mold, towels was overused and yellow. The best of all after the check out miss Ketlen reached out to us asking about a pillow that was missing to the property, basically accusing us of taking this item . I do rate this place terrible service and Ketlen a very rude and disrespectful person. Over all, upon reaching back home I will request full refund of our funds .