Location for the property is good. However, we go a unit where Aircond is not that cold, after we feedback to the front deck, they arranged another unit for us, and the residence manager come personally to our room for apologies

酒店回复：Dear Swan Mun,Thank you for your wonderful review! We appreciate your perfect ratings, and our sincerest apologies on the inconvenience caused. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.Warm regards,Bhavani NavaratnamResidence Manager