The rooms were clean and beds were good but I found their security key system unreliable with using the lifts and exiting the doors at the street end. In a word the card was tempremental And unreliable

酒店回复：Thank you for taking the time to share your feedback. I am pleased to hear that you enjoyed our clean rooms and found the beds comfortable!However, I sincerely apologize for the frustration caused by our key card system. We want our security measures to provide peace of mind, not a hurdle. I have shared your comments regarding the lift and street-end exit with our maintenance and IT teams to investigate these specific readers and ensure they are functioning consistently.We appreciate your patience and hope to welcome you back for a much smoother experience in the future.