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蒂卡尔岛德弗洛雷斯华美达酒店 - 评价详情
  • Guest 时间:2026/02/01
    Room close to lobby at our request but poor room. Awkward bath with no counter space or hooks. No washcloths or enough handtowels. No kleenex. Sink handle loose and twisty. No closet to hang clothes. Only here for 2 nights but would not stay here longer. Very nice staff though.
    酒店回复:Thank you very much for your kind words about our team; we are glad to know that you were pleased with the service. We sincerely regret that the room did not meet your expectations. We have taken detailed note of the lack of supplies, the condition of the sink, and the layout of the bathroom to correct it immediately. We would like the opportunity to welcome you again in a room that reflects our true standards of quality.
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