Poor staff support. Did not care what you think about anything. They have some kind of bakery/coffee shop in the lobby. All the food is stale but they don’t care. Also, I prepaid for my stay and guess what: I still had to pay another $50 per day plus taxes when I was there. Really disappointed.

酒店回复：Greetings Anthony, thank you for sharing your thoughts about your stay at Hyatt Centric. The experience described does not reflect the level of quality and comfort the team strives to provide. Your comments have been noted and will be reviewed carefully to ensure improvements where needed. It’s great to know you chose Hyatt Centric, and everyone hopes to have the opportunity to welcome you again for an even better experience.