Guest
时间:2026/02/01
The hotel was excellent. Drinks in the bar were good with great views out to sea. Dinner menu was very good. The seafood fettuccine was lovely.
The room was spacious and very clean however for a 5 star hotel we were surprised to find there were no complimentary bottles of water in the room. We enjoyed our overnight stay so much that we decided to pay for breakfast the following morning.
There was the usual selection of breakfast options that you'd expect to find. The bircher muesli was particularly good. We were a little disappointed to find coffee was served from an urn and not from a dedicated coffee machine. However if you wanted to pay extra at the bar you could order a decent coffee.
酒店回复:Kia ora,Thank you for taking the time to share such detailed feedback. We’re delighted to hear you enjoyed the bar views, dinner, and especially the seafood fettuccine, and that the room was spacious and very clean. It’s lovely to know you enjoyed your stay enough to add breakfast the following morning — and we’re glad the bircher muesli stood out.We appreciate your comments regarding complimentary water and the breakfast coffee setup. Your feedback is helpful and has been shared with our team as we continue reviewing how we balance guest expectations and service style.Thank you again for your thoughtful comments and for choosing to stay with us.Kind regards,Han LiuOperations Manager | Kaiwhakahaere Tuarua – Sudima Kaikōura