Guest
时间:2026/02/01
No information in the rooms about wi fi connections or local information
酒店回复:Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced regarding the Wi-Fi information during your stay.We did our best to assist by providing instructions over the phone, resetting the connection, and ensuring you were able to get connected successfully. While I did need to briefly step away from the office due to a family emergency, I made sure to let you know that you could reach out at any time and that I was more than happy to help further if needed.We truly value your comments, as they help us identify areas for improvement. We will be reviewing our in-room information to ensure Wi-Fi and local details are clearer for future guests.Thank you again for staying with us. We would love the opportunity to welcome you back and provide an even better experience next time.Warm regards,Management