We had a reservation at Orbi Hotel in Batumi, and it was an absolute nightmare. Upon arrival, we were told our room was “damaged” and pressured to pay extra for another room. When we refused, they said we could stay in the same room but without breakfast, claiming the person responsible for breakfast was sick. Their excuses were inconsistent and clearly misleading. The staff were rude, unhelpful, and unprofessional. When we said we didn’t want to stay under these conditions, they told us, “If you don’t want it, then leave.” This hotel is deceptive and untrustworthy – do not book here.

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