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哈亚特札曼酒店及度假村 - 评价详情
  • Guest 时间:2026/02/01
    I have just returned from staying a few nights at this hotel. The first thing that struck me was when I called to make a reservation 2 weeks before I was told they were fully booked, my girlfriend turned up on the day we wanted to stay and they had numerous rooms vacant - there only seemed to be 5 rooms booked the first night we were there. The village is a great idea and great views, but the room was dirty, the bathroom hadn't been upgraded since the 1980s, the bathroom tiles hadn't been cleaned in almost as long, the bedroom floor was really dusty and the bedroom walls were dirty. We ate at the restaurant the 2nd night we were there and although the food wasn't bad, but it certainly wasn't good. Overcooked meats, unimaginative presentation and the staff clearly hadn't had any training at all - our main course arrived whilst we were still eating out starters, the bill was wrong and it took 10 minutes to correct it and the price they were charging for the food I would have expected much more. The pool was freezing, the area around the pool was dirty and the staff seemed to be more concerned with looking at the female guests than maintaining the pool area. It has the potential to be a really nice hotel, but my experience of the hotel was it was poorly managed, over priced and the restaurant staff / food needed a whole new approach.
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