Guest
时间:2026/02/01
I stayed at the Hampton by Hilton Santo Domingo Airport and overall the experience was okay. The room was clean and the location is very convenient for airport travel. However, one downside was that there was no hand soap in the bathroom, which was disappointing and something basic that should be checked before guests arrive. With better attention to small details like this, the stay would be improved.
酒店回复:Thank you for taking the time to share your experience at Hampton by Hilton Santo Domingo Airport. We're very happy to hear that you found the room clean and our location convenient for your airport travel—those are key aspects we pride ourselves on.We're truly sorry for the inconvenience caused by the missing hand soap in the bathroom. You're absolutely right; these small details matter greatly, and we apologize for the oversight. We've reinforced our pre-arrival checklists with the housekeeping team to ensure all essentials like soap are always stocked and ready for every guest.Your input helps us enhance our service, and we hope you'll give us another opportunity to exceed your expectations on a future visit.