Sercice was excellent especially the staffs sercing breakfast. Room was outdated. Bathtub needs to be change to a dated one.

酒店回复：Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are delighted to learn that you found our service excellent, especially the breakfast service provided by our staff. Your positive mentions will certainly be shared with the team as encouragement and appreciation for their efforts.At the same time, we sincerely regret that the room condition did not fully meet your expectations, particularly regarding the outdated interior and bathtub. Please rest assured that your comments have been noted and shared with our management team, as guest feedback like yours is very important in helping us identify areas for improvement and future refurbishment plans.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with a more enhanced and comfortable stay.Best Regards,Michael G. PerdikarisGeneral Manager Hotel Ciputra Jakarta