I stayed one night at Fuji Marriott Hotel Lake Yamanaka and really enjoyed the beautiful view of Mount Fuji from my room. The breakfast was very nice with a good variety of food. However, one thing that disappointed me was that I couldn’t turn off the hot spring water in the room. The running water sound made it difficult to sleep comfortably. Since I was only staying for one night, I didn’t request a room change. Another area for improvement is that the staff could be more proactive in assisting guests with their baggage upon arrival. The hotel’s location is far away from the train station, but we drove there so it was fine. Overall, it was a pleasant stay with a stunning view and great breakfast, but there’s some room for improvement in comfort and service attentiveness.

酒店回复：