Guest
时间:2026/02/01
I must say, Obhur Jeddah Rixos has been the worst resort experience I've ever had on every conceivable level.?? On simple flower request we had to request extra flowers from our side.?? The service was absolutely below standard in every aspect. I requested the contact details for M Al-Khateb who I believe is the GM, but received no proper assistance.?? To make matters worse, despite staying in a royal villa largest villa in the resort to celebrate my wife's birthday, the conditions were so poor that she actually fell ill and had to leave the villa to rest at home.?? To add insult to injury , she returned to collect her belongings, we were forcibly checked out even though we had already paid for the night. ???? I am honestly stunned by the appalling level of service; they completely ruined what was supposed to be a special birthday celebration for my wife. This experience has been nothing short of a disaster.??
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